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Old 11-30-2007, 10:08 PM   #41
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

Thanks very much. It does stink, and with the job glitch right now, too, it's hard to save money for the holiday items!!
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Old 12-01-2007, 09:10 AM   #42
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

yeah isnt it so wierd i got ennoyed when it happens
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Old 12-01-2007, 09:45 AM   #43
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

support@webkinz.com
email them
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Old 12-01-2007, 09:02 PM   #44
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

No that has never happened to me but I can't imagine how you must feel after that happens

---------- xxpolarbear32 added 0 Minutes and 39 Seconds later ----------

I think it has happened once or twice actually

Last edited by xxpolarbear32; 12-01-2007 at 09:02 PM.. Reason: Automerged Doublepost
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Old 12-02-2007, 04:32 PM   #45
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wendylouwho10 is on a distinguished road

Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

I had that happen a couple weeks ago also. I bought 9 rail fences. Checked out but then was logged out during check out. My money was gone and no fences when I logged back in. Reported to Ganz and no results or fix.
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Old 12-02-2007, 05:10 PM   #46
ThePoint16
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

ugh, yes, that happened to me, 2!! I bought some sort of table AND i used a coupon and I lost all the money I would've paid, the table, AND the coupon!!!!!!
Old 12-06-2007, 06:59 PM   #47
rubywebkinz
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rubygooby is just really nicerubygooby is just really nice

Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

I have had this happen several times- sometimes when using a coupon and sometimes when not using a coupon. Just buying stuff in the wshop and when I click checkout- it shows an error box and logs me out and the kinzcash is gone (coupon is gone too if I used one) and item isn't in the dock.

I've ALSO had another problem where if I put something in the wshop to sell just to see how much I would get for it, click "remove" because I don't really want to sell it- it will show back up in my dock but if I'm logged out by webkinz (ie: didn't log out on my own but was logged out by them) all the items I had checked previously for the price I'd get in wshop are gone from my dock. This happened again to me last night. I was trying to decide which items I'd keep and which I'd sell and figure out what rooms I'd make to put the items in- trying to clear out my dock (and it really wasn't all THAT full anyway- not 100 items including food) and I put things in the wshop to sell, removed the ones I wanted to keep, sold the ones I wanted to sell. Then put another 9 items in to see how much I'd get- removed the ones I wanted to keep, sold the ones I wanted to sell. I did that a few times thru all the items- they were back in my dock (the ones I wanted to keep) and I got logged out- I came back and ALL the items that were back in my dock were gone! I did get the kinzcash for them (I had wrote down each item and how much it would have sold for in wshop if I'd sold it- all those items were gone from the dock and when I added up the amount I would have gotten for those items if I had sold them- that is the amount extra I had in my kinzcash)

In other words, if you just put stuff in wshop to see how much you'd get and you remove it because you don't want to sell it for that amount- even if it shows back in your dock... if you get logged out it may sell it for you anyway.
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Old 12-07-2007, 09:17 AM   #48
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

Yes, happened to me. The second time was this morning. Both times I was using coupons on multiple items.
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Old 12-07-2007, 10:09 PM   #49
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

yes i lost my ATV trying to put it in my room i was so mad i made my brother send me his so now i have it thank the lord i hate that!!!!!!!!!
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Old 12-08-2007, 07:57 AM   #50
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

sorry about that. go here for a tip on how to prevent that in the future:

http://www.webkinzinsider.com/forum/....html?t=134017
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