| 11-12-2007, 10:10 PM || #1 |
Join Date: Oct 2007
| | Unanswered: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?
I purchased a rock star bed in the W shop, hitting check out...and just THEN webkinz logged me out with the "waiting...." that appears at the bottom left, then the error message. I believe it was close to when the clock changes to a new hour; I get logged out frequently then. Anyway, when I logged back in, I had NO bed and the cash was gone. It was $1,050!! So I've completed the missing item form twice, and haven't heard boo and it's been more than 3 days. Is there a better way to reach Ganz? A phone number?
Has this happened to anyone else? I am going crazy. I shouldn't obsess...put I am so angry about it. The system is glitchy so often, and I work hours toward getting the kinzcash....it doesn't seem at all fair that we can't reach them. Would love to hear from you.
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