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Old 11-12-2007, 10:10 PM   #1
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Default Unanswered: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

I purchased a rock star bed in the W shop, hitting check out...and just THEN webkinz logged me out with the "waiting...." that appears at the bottom left, then the error message. I believe it was close to when the clock changes to a new hour; I get logged out frequently then. Anyway, when I logged back in, I had NO bed and the cash was gone. It was $1,050!! So I've completed the missing item form twice, and haven't heard boo and it's been more than 3 days. Is there a better way to reach Ganz? A phone number?

Has this happened to anyone else? I am going crazy. I shouldn't obsess...put I am so angry about it. The system is glitchy so often, and I work hours toward getting the kinzcash....it doesn't seem at all fair that we can't reach them. Would love to hear from you.

:seal:
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Old 11-12-2007, 10:12 PM   #2
racefan442
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

it's happened to mw twice..
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Old 11-12-2007, 10:12 PM   #3
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

Oh no! What did you do?
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Old 11-12-2007, 10:13 PM   #4
rainbowfairy45
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

yeah..me too. its very frustrating.
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Old 11-12-2007, 10:17 PM   #5
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

Did anyone get it back? There has to be a way. The HELP section doesn't even address this possibility, but it is happening!
mstocky is offline Female
Old 11-12-2007, 10:24 PM   #6
dancequeen343
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

um I don't think sooo...... knock on wood but it might of happend once but with a small amount of kinzcash.
Old 11-12-2007, 10:36 PM   #7
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

It's frustrating that there is no helpdesk to contact about the issue, or phone number to call.
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Old 11-13-2007, 06:10 AM   #8
ith Sony Vegas I'm a
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dogs_rock flows towards the sea of knowledgedogs_rock flows towards the sea of knowledgedogs_rock flows towards the sea of knowledgedogs_rock flows towards the sea of knowledgedogs_rock flows towards the sea of knowledgedogs_rock flows towards the sea of knowledgedogs_rock flows towards the sea of knowledgedogs_rock flows towards the sea of knowledge

Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

Yes lots of times, and once they took my cut the cards counter.
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Old 11-13-2007, 06:05 PM   #9
monkeybabe123
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

iii nnnnnnooooo that happened to me 2!!!!!1
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Old 11-13-2007, 11:06 PM   #10
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Default Re: Ever had kincash taken in the wshop & an item not appear due to webkinz world logging you out?

did anyone ever get it back?
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