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Old 12-23-2009, 09:11 PM   #71
Make your own LUCK
Gift Guru
 
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Default Re: Estore points

I did not receive mine
so I called Ganz and the rep sent it to my mailbox.
She had me open it and the code was there.....no problem right ??

Wrong !!
The code doesn't work when I tried to enter it tonight.
Now they are closed and I may not be able to get ahold of anyone until next Monday, with the holiday and all.

Anyone else not have a code work or am I alone in this ??
funkyc63 is offline Female
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Old 12-23-2009, 09:13 PM   #72
Make your own LUCK
Gift Guru
 
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Default Re: Estore points

View Post Originally Posted by JMHAMMER
do you have the phone number? I can't find it in customer support.
The Ganz "hotline" is 1-866-932-5469.
Good luck.
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Old 12-23-2009, 10:14 PM   #73
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Default Re: Estore points

Yeah it is already December 23 and I still haven't gotten the email. I checked my spam, but there was nothing there. Should I call Ganz?
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Old 12-23-2009, 11:58 PM   #74
PLUS THREE
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Default Re: Estore points

I just had a chance to check my email now and still have not received my code. I will have to try to contact them. Glad to see I wasn't the only one. Thank you all.

I just tried to fill out the contact info but keep getting need message and I have filled that out. Guess it will be a phone call tomorrow if they are open

Last edited by Gram2Four; 12-24-2009 at 12:13 AM.. Reason: added info
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Old 12-24-2009, 10:00 AM   #75
PLUS THREE
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Default Re: Estore points

I just called Ganz and they are open today. They had a major glitch with sending out the free 3,000 estore points email and she was very polite and I received my email in less than 3 minutes. 1-888-818-8770 is direct line to Ganz estore

Last edited by Gram2Four; 12-24-2009 at 11:59 AM.. Reason: tele # correction
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