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Old 12-23-2009, 11:13 AM   #61
FOF, that's my name
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Wink Re: Estore points

I got my estore points on my moms email and I activated it and it worked I hope you guys get your estore points if not I would suggest calling Ganz!
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Old 12-23-2009, 11:22 AM   #62
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Default Re: Estore points

check the junk/spam folder. that is where i found mine!
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Old 12-23-2009, 11:27 AM   #63
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Default Re: Estore points

In case this is still an issue for anyone, I thought I wasn't getting my email either. It was in my "junk" folder in my email. It went straight there and wasn't in my in-box. Check there (or your spam folder).
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Old 12-23-2009, 11:35 AM   #64
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Default Re: Estore points

View Post Originally Posted by webkinzfanoffun
i got my estore points on my moms email and i activated it and it worked i hope you guys get your estore points if not i would suggest calling ganz!
do you have the phone number? I can't find it in customer support.
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Old 12-23-2009, 02:08 PM   #65
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Default Re: Estore points

i didnt get it either im gonna look in spam some stuff gets sent there
it's the 23rd
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Old 12-23-2009, 02:52 PM   #66
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Default Re: Estore points

I am so glad to know I'm not the only one! Well, not glad, bummed!!! I just emailed them but I'm sure there will be no reply this close to Christmas. I hope we get our points!! Please post if yours come in and I will do the same Fingers crossed!

Now I just read all the other posts, whoops!! I will call them tomorrow! Thanks everyone for always helping answer our problems and glitches, Webkinz Insider is great!!!

Merry Christmas!!

Last edited by stellaxo; 12-23-2009 at 02:59 PM..
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Old 12-23-2009, 03:10 PM   #67
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Default Re: Estore points

I was beginning to panic yesterday, as I had not received an email in my inbox or my spam folder. A friend told me the same thing had happened to her, and that she emailed Ganz CS through the link in the eStore and received a reply with her code a few hours later. I decided to do the same last night, and received an email in my inbox with my code inside a few hours ago. It sounds like they are having a lot of trouble with this promo, so if you haven't received your email yet, login to your eStore account and send them an email!
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Old 12-23-2009, 04:49 PM   #68
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Default Re: Estore points

Well I have 2 deluxe accounts and have received it on neither. I looked in spam, on my official e-mail, and in my inbox at Webkinz. My sister has not received hers either. I guess I will call them tomorrow afternoon.
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Old 12-23-2009, 04:54 PM   #69
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Default Re: Estore points

check your spam folder for it
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Old 12-23-2009, 05:07 PM   #70
wolfyclub
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Default Re: Estore points

I got mine at 1:00 in the morning on the 21st!
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