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Old 05-08-2011, 01:03 AM   #1
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Default Unanswered: estore payment won't process

While attempting to purchase estore points I'm met by a pop-up stating "oops you made a mistake please go back and fix it." Thing is information is current and legally binding. Has anyone else been treated this way?
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Old 05-08-2011, 06:37 AM   #2
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Default Re: estore payment won't process

I just bought some estore points myself and mine worked fine. Did you double check your info? Maybe you entered your cards security no wrong or something?
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Old 05-08-2011, 03:20 PM   #3
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Default Re: estore payment won't process

Double-check your info like NedOwl said. Or you can call the Webkinz Support Number: 1-866-WEBKINZ. Hope this helps!
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Old 05-08-2011, 08:52 PM   #4
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Default Re: estore payment won't process

When I was buying a Deluxe Membership-I had the same issue. What I typed wrong was the "Security Code" for your Credit Card-I would double check that you aren't using the incorrect number If the problem consists, I would call Ganz!
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