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Old 09-14-2012, 07:41 PM   #1
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Default Unanswered: Estore Fudge not delivered to account

Is anyone buying the eStore Fudge and then it not showing up on the account? I have bought 2 of the 5 pc pack and the first one I called Ganz estore and they sent it to my account. Bought a second and sent it to another account and it did not show up. Now I will have to wait until Monday to call them.
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Old 09-14-2012, 08:15 PM   #2
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Default Re: Estore Fudge not delivered to account

I don't know, maybe they got the accounts mixed up...
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Old 09-15-2012, 09:07 AM   #3
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Default Re: Estore Fudge not delivered to account

I bought 2 yesterday and they did not show up the first time. However, I went back to the eStore and the fudge was in my cart as if the transaction were not completed. I placed the order a second time and the fudge was then in my account. I actually received a message (like the kind we get from friend requests, not kinzpost) that said it was placed in my account. Just as an aside, I have now purchased and fed my pets 15 pieces of fudge and have yet to receive the tree.
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Old 09-15-2012, 09:15 AM   #4
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Default Re: Estore Fudge not delivered to account

That's really weird!! I don't usually purchase from the eStore, and that's never happened to me.
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Old 09-15-2012, 08:27 PM   #5
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Default Re: Estore Fudge not delivered to account

I only purchased one pack so far and it did not show up on my account either. A phone call to the estore resulted in finding it in my dock (FYI, it shows up as a gift and you have to put it in your dock for it to turn into fudge). I do not feel like it was worth a purchase however, because the only "gifts" I received were the same things you get by catching leaves. Absolutely nothing was different or unique. I advise you to not waste your points or money.
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Old 09-15-2012, 09:31 PM   #6
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Default Re: Estore Fudge not delivered to account

I bougtht it that way and it never showed up, either, and my order showed as complete. I was lucky and was able to call but the rep finally had to enter a code for me because I must have made a mistake writing down the one she gave me.
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