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I hope you sorted it out. I would love another tree but can't have 2 on one account.
Did you buy something this year that gave you a tree? If so, wait until next year when they release series 3 ornaments - that'll give you a tree, too. Last year, just on a lark I bought myself (I'm still 29...) the pink poodle ornament and that give me a tree that I can't get rid of by any method known to Kinzville!!! So when I bought this year's ornaments, I was hoping they would be able to tell my account already had a Christmas tree and let me put ornaments on it, but it didn't work out that way.
Hey, Ganz, what do you wanna' us to do with all these Christmas trees year after year? You still want us to be there year after year, right? Maybe some compost for that pretty new park??
okay I am feeling really stupid about now - this is what I finally figured out:
- THE ORNAMENTS AND GARLAND DO NOT SHOW IN YOUR DOCK - ONLY THE TREE
- you get only ONE tree - not 4 trees that you use with 4 different sets of decorations
- Can only use the tree bases, garlands, and ornaments on ONE TREE - the Santakinz Tree
- The decorations do not show in your dock - ONLY the TREE
- I do not think that estore decorations can be used only on this ONE TREE, the SantaKinz TREE / not with trees you already have from the WSHOP
- ONE TREE IN YOUR DOCK, PLACE IN THE ROOM
- CLICK ON THE TREE / HAVE PET WALK UP TO THE TREE
- MENU WINDOW -- when your pet walks up to tree / click on tree, then there is a menu showing all of the ornaments and decorations that you purchased. There is also a window and menu, like in Zumwhere, that shows what items you have - you click on the arrows to select part of the ornaments to put on the tree - but you can't place ALL of the ornaments on the tree at the same time.
I hope this helps and that I did not confuse everyone. I hope that Webkinz Insider will post this in RED so everyone can be aware of the need to have pet walk up to / click on tree, and that ornaments do NOT appear in your MY STUFF dock.
There is a main page post that shows the window and the tree together - and that is what you will get - ONE TREE, ONE WINDOW - when ALL decorations are purchased. The window is the bonus gift. So....I did not receive multiple trees and multiple uses of bases as I expected to and so on that you can use on many different trees - I guess I was too dense to figure that out... Thank you to many WEbkinz Insider posters who helped me to figure this out!! MY OPINION I think it is very expensive to purchase all of the garlands, ornaments and bases just to use on ONE tree.... I am feeling disappointed and embarassed. Cindy
I ordered all of the christmas tree packages and when I entered all of the codes I ended up with only one tree and no deorations! Can you tell me how you contacted them so I can make sure I contact them properly. Thanks! And hope yours gets fixed also.
That's quite strange... but it's a new product, there's bound to be glitches with it. Though I'm sure many other people are having the same problem and Ganz doesn't want to lose money, so they'll fix it soon.
And as for Cadewase, try putting the tree in your room, clicking on it, and seeing if you can decorate it. The decorations don't show up in your dock- they're programmed on to the tree, so you can edit it and pick which decorations you want.
I bought all of the Christas Collections that were available. I did recieve the email with the codes and entered them. The only thing that showed up in my dock was 1 christmas tree with no decorations at all? I bought them from the eStore on Friday. I just hope it gets fixed soon.
Only the tree goes into your dock. You put the tree in a room and have your pet walk to it and it opens the tree decoration screen. All the ornaments, garland, toppers will be there and you can set it up. Have Fun!
I think you only get one tree and all the decorations. If you bought any duplicates you get 150kc for each item. If you put them into different accounts you would get a tree with each. I am not sure why they don't have the option of how many trees you want.
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