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Old 09-12-2007, 08:04 PM   #1
caprica00,
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TNVOLS is epic beyond epicnessTNVOLS is epic beyond epicnessTNVOLS is epic beyond epicnessTNVOLS is epic beyond epicnessTNVOLS is epic beyond epicnessTNVOLS is epic beyond epicness
TNVOLS is epic beyond epicness

Default Unanswered: Emailing Ganz

I know I have read many posts where members have E-mailed Ganz...Could someone please tell me exactly where to find this...Thanks in advance
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Old 09-12-2007, 08:21 PM   #2
Nilefire
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Default Re: Emailing Ganz

In the Newz there are listed sections on the side. The bottom one is "Contact Us". Click that and "Send a Question or Comment". If that doesn't work, try Ganz.com
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Old 09-13-2007, 07:35 AM   #3
caprica00,
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Default Re: Emailing Ganz

Thanks..I have tried both and just wondered if there was another place that I was missing...I remember back months ago that it was much easier to get in touch...
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Old 09-13-2007, 08:53 AM   #4
I'll PM my Wkz ID...
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Default Re: Emailing Ganz

View Post Originally Posted by TNVOLS
Thanks..I have tried both and just wondered if there was another place that I was missing...I remember back months ago that it was much easier to get in touch...
I tried the contact us... and it took several tries with lame responses back before I used one of their "my pet is stuck forms" and put my real problem into it...

From that I got an email reply from:

support@webkinz.com

To speed things up... in your first email put the info they will eventually ask for:

Username:

Secret Code:

Date of Birth:

Contact Name:

Contact Phone:

Location of the Problem:

Problem/Error Description:

They seem to be really slow on problems these days... but this has worked for me in the past.

whzqzi
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