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Old 10-03-2008, 03:24 PM   #1
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Question Unanswered: email to Ganz not working

When I try to send an email to Ganz the last several days, it is returned. Does anyone else experience the same situation? Are they overloaded or have they cancelled this ability to contact them via email?

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Old 10-03-2008, 03:58 PM   #2
wajiha44
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Default Re: email to Ganz not working

I cant contact them either!! I just phoned them instead. By THE WAY I AM TIRED OF ALL THE GLITCHES IN WEBKINZ WORLD!!
Old 10-03-2008, 04:16 PM   #3
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Default Re: email to Ganz not working

i got that too...

---------- kellyschrvr added 4 Minutes and 14 Seconds later ----------

i also got... something says that I sent a "blank email"


???

Last edited by kellyschrvr; 10-03-2008 at 04:16 PM.. Reason: Automerged Doublepost
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Old 10-03-2008, 04:20 PM   #4
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Default Re: email to Ganz not working

I emailed them about a month ago, and i was fine. (though there was never a reply)
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Old 10-03-2008, 04:24 PM   #5
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cwhitestamper will become famous soon enough

Default Re: email to Ganz not working

The reason for the "blank email" is probably because you sent a picture or attachment of some kind. It was important to make sure there was no pics or attachments before we couldn't email them.
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Old 10-03-2008, 04:25 PM   #6
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Default Re: email to Ganz not working

Taht happened to me the other day to!!!
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Old 10-03-2008, 04:42 PM   #7
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Default Re: email to Ganz not working

Thank you for sharing this. I had emailed and did not check email today until I read your info. I did as they instructed, one for each account and just sent. Also, this morn I called Ganz and left voice mail. Just press 0 when the automated message comes on and you can leave a voice mail.

I have no pics or attachments on emails.
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Old 10-03-2008, 05:32 PM   #8
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Default Re: email to Ganz not working

It sounds like we may no loger be able to email them directly at the support address. From the response you have received - I'd take it to mean they want you to contact them thru the Customer Service on WW instead.
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