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Old 10-01-2008, 06:22 AM   #1
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Red face Unanswered: Egads My Things are stuck!

I cant get my place mats off the floor that were on my table . They are the place mats from fall festival. Does anyone know what I can do to pick up this mess. Thanks ~:clyde::gr::bokbok:
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Old 10-01-2008, 06:36 AM   #2
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Default Re: Egads My Things are stuck!

Here's a really good thread on how to unstick items that were on tables:

http://www.webkinzinsider.com/forum/...m-t380551.html

Last edited by msclockart; 10-01-2008 at 07:48 AM..
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Old 10-01-2008, 06:39 AM   #3
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Default Re: Egads My Things are stuck!

You need to go to GANZ.
http://customerservice.webkinz.com/cs/us_en/ss.php
Fill out the I have an item stuck in my room form.

---------- sweetnspicy added 0 Minutes and 40 Seconds later ----------

Hey and welcome here to WI.

Last edited by sweetnspicy; 10-01-2008 at 06:39 AM.. Reason: Automerged Doublepost
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Old 10-01-2008, 06:39 AM   #4
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Default Re: Egads My Things are stuck!

Sometimes this happens with new things or if there is a bunch of stuff in the room. You can contact ganz. They have on their website a customer support thing that you answer questions and fill out a form. I got there by clicking help and then clicking customer support on the left. Or try this link: http://customerservice.webkinz.com/cs/us_en/ss.php

It can take a couple of weeks for them to get to it but I had something stuck and that's what I did and just waited and then it showed up in my dock. Good luck.
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Old 10-01-2008, 07:37 AM   #5
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Default Re: Egads My Things are stuck!

If that thread that others posted doesn't work, just fill out the form in Customer Service..

I have stopped trying to get them unstuck myself.. I fill out the form, it only takes about 2 days for them to place it back in your dock... I got so annoyed because it is my SAME items that keep getting stuck.. LOL As soon as they unstick them, i place them back out, and stuck again! LOL
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Old 10-05-2008, 10:33 PM   #6
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Default Re: Egads My Things are stuck!

thank you all so much for your help i will try them all. thank again
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Old 10-05-2008, 10:44 PM   #7
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Default Re: Egads My Things are stuck!

HAHA I have things that are stuck in several different rooms! a tractor is even on the wall!!! thanks for the help too !
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Old 10-05-2008, 11:08 PM   #8
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Default Re: Egads My Things are stuck!

lol my moms cactus has been stuck in her couch for a month lol lol

---------- Diamond0317 added 4 Minutes and 50 Seconds later ----------

filling out the form now, decided to do a walk through and make sure i get all the stuck items unstuck at once lol lol thanks again

Last edited by Diamond0317; 10-05-2008 at 11:08 PM.. Reason: Automerged Doublepost
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Old 10-06-2008, 12:10 AM   #9
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Default Re: Egads My Things are stuck!

Too funny! My fall festival place settings are stuck to my floor too for the past week! Now I have to find my pet's code to fill out the form. Didn't the form used to only require your name and password?:abn::cs:
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Old 10-06-2008, 08:59 AM   #10
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Default Re: Egads My Things are stuck!

Hi there! I had the same problem with my new placemat and a candelabra which was sitting on the new Halloween table. I had read instructions from here (I'm sorry I can't find the thread), to undo the problem. What I did is remove the table (locate in in another area of the room), exit the room (thru a connecting door) and then come back into the room (thru the same door I exited). When you come back, you will notice that your items will be floating (the items that were stuck) and then put the table back into it's original location. The items goes back and then everything is fixed. I really hope that this helps ! Kudos to whoever gave the original instuctions that helped me !!! ~ lollie
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