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Old 08-20-2009, 10:23 PM   #1
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Question Unanswered: Earned too much KC?

I wanted to post this sooner, but was unable to. I was playing a great game of Cash Cow and recieved the most kinzcash I have gotten. At the end of me game I was at 491KC, but when it came to my screen to show me my score it bumped it up to 520something and said I had earned more than what was acceptable for that game and I would not be awarded any of my KC. Has this happened to anyone else? Also, the scoring of Cash Cow has changed drastically; I would get excited to get to lever 8 and have 90-100KC and now it is common for me to be at 200KC at level 8 without really changing my playing.
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Old 08-20-2009, 10:27 PM   #2
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Default Re: Earned too much KC?

Well it could of been game of the day and you earned bonus kc. And the webkinz server has a limit on how much kc you can earn even on bonus kc so it thought you were cheating and did not give you the kc
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Old 08-20-2009, 10:32 PM   #3
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Default Re: Earned too much KC?

Well...It has happened to people before, but on different games. I would just try again tomorrow, and - if you can - get past that game's no KC. But if it does that tomorrow, I would call Ganz at:

1-866-952-5469
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Old 08-20-2009, 10:55 PM   #4
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Default Re: Earned too much KC?

I agree with kidster that is a common issue but if you play a qick game of it and it does that contact ganz
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Old 08-20-2009, 11:27 PM   #5
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Default Re: Earned too much KC?

Some of the games have theoretical limits on what can be earned by the average player and if you are really good, you can exceed that and Ganz will not award the KC, feeling you have used a "cheat". This happened to me on Booger Gets an A, and I honestly won all that KC, and it was when the game was on bonus too. If you will go to the WI section on arcade games, you'll find threads on all the games, and the information about how much you can earn on each before you get it taken away. What people do who are good at games, is "LOSE" on purpose, before they get to that total.

You may wish to call customer service--maybe they will restore what you lost. Worth a try.
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Old 08-21-2009, 07:03 AM   #6
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Default Re: Earned too much KC?

A couple of other people have reported having the same issue
you are having now. I wouldn't worry about it too much, as it
just a glitch. The best way to fix the problem would be to try
and contact Ganz and see if they can help you. The best way
to contact them is usually by phone (1-866-WEBKINZ) (:

- Midnights Bliss
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Old 08-21-2009, 09:54 AM   #7
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Default Re: Earned too much KC?

If you got a huge amount of KC, it might have been a glitch or something, so I recommend calling Ganz to fix your Kinzcash. They do say that sometimes you may just randomly get a huge amount of KC, so you should call Ganz.
And for the few amount of KC you got, it might have been the game of the day, so you got a tiny extra KC
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