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Old 06-29-2009, 12:49 AM   #1
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Default Answered: E-store item question

I bought the song the prettiest pink pony in town from the e-store but when I went to play it on Itunes the song would stop and go back to the beginnng. I've looked at the stop and start time and their right should I give up and contact ganz?
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Best Answer - Posted by Dudeness
Yes, that would be the best thing to do.
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Old 06-29-2009, 07:08 AM   #2
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Default Re: E-store item question

Yes, that would be the best thing to do.
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Old 06-29-2009, 07:14 AM   #3
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Default Re: E-store item question

Hmmm. . .it could be an issue with itunes. The MP3 format is meant to be listened to by itself, not on a music sharer. Your best bet is to try to listen to the direct MP3 file. To do this, just click on it twice.
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Old 06-29-2009, 07:16 AM   #4
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Default Re: E-store item question

I would call Ganz and see if they can help.
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Old 06-29-2009, 08:35 AM   #5
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Default Re: E-store item question

ormaybe its your computer. doesit do it to all song?you gotten imit that not very many peoplehave gotten before. but if its your computer contact apple ( i hope very much you have a apple and not dell) to fix it. now you should get your one $ back. ( if you have dell pleaseswitch the a mac or apple )

sorry, like half of my post is gone. weird
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Old 06-29-2009, 11:25 AM   #6
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Default Re: E-store item question

View Post Originally Posted by fredned101
ormaybe its your computer. doesit do it to all song?you gotten imit that not very many peoplehave gotten before. but if its your computer contact apple ( i hope very much you have a apple and not dell) to fix it. now you should get your one $ back. ( if you have dell pleaseswitch the a mac or apple )

sorry, like half of my post is gone. weird
lol i have apple don't worry

View Post Originally Posted by ButterflyFlower
I would call Ganz and see if they can help.
that's probabaly what i'll do

View Post Originally Posted by pokemon2
Hmmm. . .it could be an issue with itunes. The MP3 format is meant to be listened to by itself, not on a music sharer. Your best bet is to try to listen to the direct MP3 file. To do this, just click on it twice.
that doesn't work either
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Old 06-29-2009, 12:24 PM   #7
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Default Re: E-store item question

Maybe it's iTunes. Try finding the newest software to download for iTunes, if that doesn't work, then it must be Ganz. Contact them at: 1-866-WEBKINZ *or* 1-866-932-5469.
(:
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