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Old 08-08-2008, 01:44 PM   #1
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Default Unanswered: E-store item problems

I have a problem with some of the E-store purchases. I bought the Night and day bed and chair but they don't seem to be animated. They won't change from night to day.

Also for the Mini-Yeti forest and the four seasons tree I have to click on them a few times to get them to work. I thought they and the bed and the chair would work on their own.

Anyone else who made these purchases have the same problem. Thought I would start here first before contacting Ganz.

My train and the pond work okey.

:gwolf:-- Spirit was also adopted today!!!!!!
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Old 08-08-2008, 01:47 PM   #2
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Default Re: E-store item problems

must be some glitch
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Old 08-08-2008, 01:48 PM   #3
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Default Re: E-store item problems

With some items you have to click on them!
Old 08-08-2008, 02:36 PM   #4
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Default Re: E-store item problems

View Post Originally Posted by China
I have a problem with some of the E-store purchases. I bought the Night and day bed and chair but they don't seem to be animated. They won't change from night to day.

Also for the Mini-Yeti forest and the four seasons tree I have to click on them a few times to get them to work. I thought they and the bed and the chair would work on their own.

Anyone else who made these purchases have the same problem. Thought I would start here first before contacting Ganz.

My train and the pond work okey.

:gwolf:-- Spirit was also adopted today!!!!!!
My understanding with the day/night bed is that it changes as the day changes, so it will happen slowly. At night, it will show the night version of the chair, during the day, the day version.

I don't know about the Mini-Yeti forest. I am sorry you are having these problems!!
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Old 08-08-2008, 02:38 PM   #5
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Default Re: E-store item problems

we have the four seasons tree and it only changes when you click on it. then it goes one season at a time kind of slowly. it's funny b/c no matter what season it is on when i leave the room, when i get back it's a different season.
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Old 08-08-2008, 02:40 PM   #6
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Default Re: E-store item problems

You have to wait until night for it to change to night. And day for it to change to day.
Old 08-08-2008, 02:51 PM   #7
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Default Re: E-store item problems

View Post Originally Posted by SnoopysGirl
My understanding with the day/night bed is that it changes as the day changes, so it will happen slowly. At night, it will show the night version of the chair, during the day, the day version.

This was my understanding about the day/night chair and bed too -- in the day, they are in day mode and at night they are in the night mode.

My four season tree has to be clicked to change it. On its own, it is usually in autumn but often winter too -- very strange. I thought it would adopt the current season (be in summer mode now). Also, if you want to change its color, your pet has to be able to touch it. I tried putting mine in middle of a garden and clicking on it would do nothing.
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Old 08-08-2008, 06:00 PM   #8
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Smile Re: E-store item problems

Thanks everybody. I just rechecked on my bed and chair..... it's now showing night time. . As for the tree, I wonder why it changes so slowly... ???
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Old 08-08-2008, 06:01 PM   #9
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Default Re: E-store item problems

Maybe click on the items.
Or contact ganz : support@webkinz.com
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