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Old 11-28-2008, 06:34 PM   #1
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Default Unanswered: E Store Issues...:P

So I wanted to take advantage of the sales today and finally get my friend her virtual presents, but whenever I get to the checkout screen and click Buy, it says There was a problem processing your payment. Please review your payment information and try again.I am positive I entered everything correctly, but maybe I did something wrong...Anyone have any advice? Like, maybe which phone number I should enter [our home phone or my mom's cell], whether to put a middle initial or not, stuff like that. Cuz I don't really want to have my mom come help me, cuz...well, it's webkinz, lol.

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Old 11-28-2008, 06:37 PM   #2
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Default Re: E Store Issues...:P

Check and make sure you have the security code right, it is three numbers on the back of your card, that is what happened to mine when I got that message, I had transposed the numbers. Hope that helps. Oh an unless it is a regular card and not a gift card it won't go, they don't accept gift cards at all.
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Old 11-28-2008, 07:14 PM   #3
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Default Re: E Store Issues...:P

I really have no idea sorry! NVr entred anyting in the E store!
Old 11-28-2008, 07:16 PM   #4
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Default Re: E Store Issues...:P

It's only three numbers? Oh lol, I thought it was four! And I just bought them~ Rep rep, lol!
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Old 12-07-2008, 07:51 PM   #5
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Default Re: E Store Issues...:P

Hmmmm, I don't know what you should do. . .

I've only bought one thing at the e-store (the floral fox) and that I had no problems with (since my mom helped me).

It must be another ganz error....
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Old 12-08-2008, 10:18 AM   #6
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Default Re: E Store Issues...:P

Also, some people posted on another thread that they entered the wrong address - if it doesn't match the address that your credit card company has, the charge won't get authorized.
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