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Old 12-14-2008, 08:53 PM   #1
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Default Unanswered: E Store Important Updates Again

Estore is closed again! I did not see anything all that exciting that would be causing them a shortage of codes?
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Old 12-14-2008, 09:33 PM   #2
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Default Re: E Store Important Updates Again

It could just be their ongoing server problems. Not only was WW world problematic this weekend, but so was the estore. I missed out on the charms yesterday because the site would do nothing but think.

I would hate to be their tech department tomorrow morning. Or their customer service dept either.
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Old 12-14-2008, 09:56 PM   #3
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Default Re: E Store Important Updates Again

This is the first time I've seen the E-Store closed. Wonder what's up. I have found that WW is not a slow. Still has Please wait . . ., but not for as long as earlier. I sent an e-mail to Ganz home office earlier. I'm sure they will be up to their ears in them tomorrow morning. Just hope they listen!
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Old 12-14-2008, 11:59 PM   #4
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Default Re: E Store Important Updates Again

I wanted charms today and I couldn't get them. Now it is 11:56 PM so I know that I am not getting them today. That is so sad because they are for my kids for Christmas. I did get in yesterday to get 2 of the charms for them. They wouldn't let me buy any of the black and white cats though. I had them in my cart and they made me remove them before I could check out. That is so not fair!
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Old 12-15-2008, 12:23 AM   #5
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Default Re: E Store Important Updates Again

View Post Originally Posted by Ms Venus
I wanted charms today and I couldn't get them. Now it is 11:56 PM so I know that I am not getting them today. That is so sad because they are for my kids for Christmas. I did get in yesterday to get 2 of the charms for them. They wouldn't let me buy any of the black and white cats though. I had them in my cart and they made me remove them before I could check out. That is so not fair!
Same thing happened to me. I was surprised to see the cats still in the cart today but they would not let me purchase them. I was happy to at least get the elephant.

It is so frustrating when you look forward all week to the weekend fun and then we get denied. I hope Ganz does something to make up for another mess.
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Old 12-15-2008, 12:39 AM   #6
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Default Re: E Store Important Updates Again

View Post Originally Posted by GPX Navigators
Same thing happened to me. I was surprised to see the cats still in the cart today but they would not let me purchase them. I was happy to at least get the elephant.

It is so frustrating when you look forward all week to the weekend fun and then we get denied. I hope Ganz does something to make up for another mess.
I know that I am not gonna hold my breath for it. I would probably die before they fix it. I am going to bring it up when I call them. I have to call them because I got an empty POTM Loot Bag. I didn't get any of the charms today. I tried up until midnight, but they didn't put the estore back up.

The sad thing about it is Gantz will not lose anything out of it because I will just buy them the next time up. They will just have to be Valentines presents for them or Easter presents. Gosh, with all the problems, I may not be able to get them until they are Christmas presents next year. LOL It is a sad sad thing, but they know we can't do anything about it, so they will not do anything about it. Now they will prob get more money out of me. They will prob put them up on a day that I have the other charms. That way I will have to buy more stuff so I can get to that $5.00 minimum purchase. Now, dosen't that just STINK?!!!!
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Old 12-15-2008, 01:04 AM   #7
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Default Re: E Store Important Updates Again

View Post Originally Posted by Ms Venus
I know that I am not gonna hold my breath for it. I would probably die before they fix it. I am going to bring it up when I call them. I have to call them because I got an empty POTM Loot Bag. I didn't get any of the charms today. I tried up until midnight, but they didn't put the estore back up.

The sad thing about it is Gantz will not lose anything out of it because I will just buy them the next time up. They will just have to be Valentines presents for them or Easter presents. Gosh, with all the problems, I may not be able to get them until they are Christmas presents next year. LOL It is a sad sad thing, but they know we can't do anything about it, so they will not do anything about it. Now they will prob get more money out of me. They will prob put them up on a day that I have the other charms. That way I will have to buy more stuff so I can get to that $5.00 minimum purchase. Now, dosen't that just STINK?!!!!
I love the estore stuff but that $5 minimum is driving me nuts. I have 3 virtual pets now that I didn't really want just to get the charms. LOL. Oh well I have the power to say no. And the PSIs will be fun. I just hope I can finish the charms before I have to buy another virtual pet.

I'm sorry you didn't get the charms. When some come through the store so rarely it would be nice to actually be able to work with their site and get what we need.

I plan to call tomorrow as well. Everyone who had problems should call. They need to hear from their customers!
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Old 12-15-2008, 01:22 PM   #8
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Default Re: E Store Important Updates Again

I too tried the estore all afternoon & evening on Saturday. I got up to the point of checking out, but couldn't get to the pay screen. Like the rest of you, I was terribly disappointed, thinking I'd missed out on the Saturday charms. But then, when I logged in for Sundays, there were the Saturday items in my cart when I went to check out! Yes, they were out of codes for the cheeky cat and made me remove that, but I got the circus items and charms I wanted.

Do love being able to buy charms here though...can't tell you what I paid on ebay for some of the rarer ones before they had e-charms. And I don't mind that they are only 1.50...and the minimum for a charge transaction IS understandable. But if you don't like the virtual pets, try some of the outdoor items or other things which are less. I LOVE the big refrigerator and the stove looks great in my diner!
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Old 12-15-2008, 03:01 PM   #9
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Default Re: E Store Important Updates Again

Oh I do like the virtual pets. I just don't want to like them - lol! I did buy the train. And I do have an elephant waiting to adopt that will look great in a circus room. Too many choices!!
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Old 12-15-2008, 03:41 PM   #10
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Default Re: E Store Important Updates Again

Y'all do realize that you can put in more than one code of the same charm, right? I mean, sure, you only get 100 kc for a duplicate charm but that charm only cost 1.50 real money versus having to buy something bigger to get over the 5.00 minimum. I bought duplicates several times and put the extra on my friends' accounts {or gave them code to do it} and things like that. That way I only spend 6.00 {4 codes} those times I don't need another of whatever or else they only have so many in there. Would be nice if they'd run a section just for the codes any day the estore is up with at least 5 to 10 codes so that people can get them that want them. Took forever for me to get the black lab the way they were putting only so many out and rotating them around, and then I missed it the one day it was on because of problems with getting in. Finally got it and got the 24th one in; Grand Charmeleon {sp?} tree, out in garden to stay now. LOL

If I did get anything from there I'd probably buy the hover car for my friend's garage, since he has just about everything else except that and the grey wolf car -- neither of us buy from the estore, after I found out the charms were a bit of a bust overall {just wanted to see; still doubting the figurines, only have like 2 and bought him and another friend 1 apiece}.

Last edited by KeyLargo; 12-15-2008 at 03:43 PM..
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