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Old 07-30-2008, 09:38 AM   #1
Goldie1963
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Er3Tr2Tr1's Avatar
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Default Unanswered: E-Store Help needed ASAP!

I'm trying to buy the grey wolf but when I get to the check out area and I enter my phone number I keep getting a message saying "the phone field must represent a valid phone number!"

I have entered my real number in this format (123) 456-7890. I've tried every other format I can think of and nothing works. Can anyone tell me how they entered their phone number?

Thanks
Er3Tr2Tr1 is offline Female
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Old 07-30-2008, 09:40 AM   #2
tree lover
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Default Re: E-Store Help needed ASAP!

Sorry... im not sure! I don't go to the E-store!
Old 07-30-2008, 09:43 AM   #3
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Default Re: E-Store Help needed ASAP!

My phone number is entered like this:
1234567890

and it works fine.
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Old 07-30-2008, 10:00 AM   #4
Goldie1963
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Default Re: E-Store Help needed ASAP!

Oh! I thought I tried that one! Thank you. I am now the proud owner of a Grey Wolf named Amadeus, as well as a day and night chair. (I couldn't resist. LOL)

Thank you!! Rep points coming your way!
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Old 07-30-2008, 10:25 AM   #5
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Default Re: E-Store Help needed ASAP!

You're very welcome! Congrats on your new pet - I love the name! And I have one of those chairs, too. I almost bought the sofa and expansion set when I checked on my phone number lol
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Old 07-30-2008, 11:38 AM   #6
raebear10
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Default Re: E-Store Help needed ASAP!

HELP! I just went on to the estore and bought the grey wolf and the knight's armor. I got the code for the armor but not the grey wolf. I went to customer service but they said they would get back to me within 48 hours. Anyone have any advice?
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Old 07-30-2008, 12:08 PM   #7
Goldie1963
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Default Re: E-Store Help needed ASAP!

View Post Originally Posted by raebear10
HELP! I just went on to the estore and bought the grey wolf and the knight's armor. I got the code for the armor but not the grey wolf. I went to customer service but they said they would get back to me within 48 hours. Anyone have any advice?

I'm sorry I don't have any advice for you. My codes came in the same e-mail. Can you check your credit card account on-line to see if you have been charged for both? The charges usually show up pretty quickly.

If you haven't already, you should start your own thread with this question so you can be sure people see it. Not everyone scrolls all the way down.

Good luck and please keep us posted on your progress!
Er3Tr2Tr1 is offline Female
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