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Old 06-18-2009, 05:47 PM   #1
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chatnoir25 is on a distinguished road

Default Answered: Doug stole my gems!

Today when i went to see Doug, he asked me for 3 common gems. I gave them to him and it said my prize was going to be 'kinzcash', which seemed weird, as it's not on the prize list... i clicked ok, and i got nothing! No kinzcash and no prize! I logged off and back on, and my 3 gems are gone, and I didn't get anything! Does anyone know what I should do?
chatnoir25 is offline Female
Best Answer - Posted by IzHannah
You should contact Ganz, either by phone (1-866-WEBKINZ) or by going to the customer service page on the WW website. They will give you your kinzcash
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Old 06-18-2009, 05:49 PM   #2
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Default Re: Doug stole my gems!

Hmm.. that's very strange. I would presume
that it's just a glitch. I would try contacting
Ganz since you did not receive your items.
Good luck!

- Midnights Bliss
Midnights Bliss is offline Female
Old 06-18-2009, 05:49 PM   #3
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Default Re: Doug stole my gems!

You should contact Ganz, either by phone (1-866-WEBKINZ) or by going to the customer service page on the WW website. They will give you your kinzcash
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Old 06-18-2009, 05:57 PM   #4
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Default Re: Doug stole my gems!

Did you check your Kinzcash amount before playing.
When Doug gives you KC it doesn't say the amount.
If you did not get the KC I would call Ganz.
Hope you get this fixed.
Collie Lover is offline Female
Old 06-18-2009, 05:59 PM   #5
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Default Re: Doug stole my gems!

i would contact ganz
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Old 06-18-2009, 06:23 PM   #6
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Default Re: Doug stole my gems!

Doug gives Kinzcash in exchange for gems (it is believed) when one has not been able to give him the gems he asked for the day before. You may not have noticed the Kinzcash amount change because there is no notice stating the amount. However, it most likely did update.

In the case that he actually did not give you the Kinzcash, I wouldn't worry about it seeing that it is not a very large amount (I think I have heard 90KC has been given to others).
monkeecj is offline Male
Old 06-18-2009, 10:33 PM   #7
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Default Re: Doug stole my gems!

He stole my sisters too, and she needed one more gem to get her crown of wonder. She found the right gem but now she can't have it because Doug stole some.
cookie_monster2 is offline Female
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