Rare times in local KT. Place your mouse over times and items for time conversions and info.
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You just need to do it a few times, like walking up to him, then away, then up, then away, and repeat a few times, then wait about a minute or so and it will come up Or, if you are pretty impatient, you can go to an emptier room, clear you cache, or log out and in.
That seems to happen when a lot of people are in the room. I think the program that runs Doug is busy answering the others. Try logging in to a different room, or waiting a bit, and clicking on him again. He can be slow to answer; you need to have some patience. If your computer is slower or you are visiting at a busy time for the servers, that can cause him to be slow or nonresponsive too. As someone suggested, cleaning your cache before you visit may be helpful for this reason.
I have found if you log right out of WW then go back in this normally clears up the Non talking Doug. Also try to go to a room with no one else in it, a bit later in the hour is also better. Once in the room just wait until he talks first then go up to him. Also make sure your zone is completely loaded BEFORE you enter the collectors room. If you have changed zones and it hasn't completely loaded this can cause problems.
One of our computers is very slow and we just enter the room and leave the pet for a while then click Doug and again leave it until it eventually loads as we have been caught out thinking it wasn't working, only to find he had offered us a trade but we left at the crucial point of accepting the trade, then when we relogged back in we discover we had used our chance to trade for the day with that pet.
Also have a look on the first page of the Doug Tracking Thread, there is a lot of info there.
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