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He seems nice, he looks so trusting. I week or so ago I gave him gems and received nothing in return. I heard that there was some sort of glitch. Now a week later Sat Oct 10th I traded with him again. Same result, he took two gems and gave nothing back.
Where does one go to let the webkinz folks know this is still a problem.
If you do not have the gems he asks for 2 times in a row, the next time you do have the gems he wants he takes them and you get kinz cash but he does not tell you that. you need to check your kc amount before you trade with him. I hope this helps you.
It probably is a glitch that Ganz is doing to perhaps program Doug to do something different. I'm sorry you just gave him your gems, call Ganz and let them know you didn't recieve a thing, Kinzcash or prizes
You probably got KC, but you didn't realize it. As already mentioned, if you don't have the gems he wants 2 times in a row, you get KC the next time you do have the gems. There is a way to avoid this. If you don't have the gems, don't click on okay or anything else. Click on "things to do" and go somewhere else. Then Doug doesn't seem to register that you didn't have the gems. When you find Doug the next day, hopefully you'll have the gems he wants, and he won't give you KC.
A HUGE problem I have with Doug-is that you can SEE the gems that he is looking for-it will show you have a certain number of each-I always scan the pictures of my gems and if there are numbers below them I assume (WARNING NEVER DO THAT) that I can trade with him...The problem is that sometimes he wants more than one of each...so NOW I look to read the words on the top of that screen-it will say either , "you DO have the gems" or "you DON'T have the gems" read THAT part carefully...don't just look at the gem photos because it is misleading...
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