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Old 11-02-2008, 08:53 PM   #1
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tjb786 is on a distinguished road

Default Unanswered: Donuts are driving be bonkers!!!!!!

Everytime I try to go to my Garden or My Squishy Swamp (Has a POTM donut plant in it) I get the following screen. I filled out the help thing through Ganz about non loading rooms and didn't here anything back.

What's funny is that its only for my account we can log into any of the other accounts in our house and I garden just fine on them. But my account gets the following screen on all 4 of our different computers. whats up with that?!?!?!?!??!??!?! And you can't click anything it just freezes.

I also adopted a few new pets since it started and 4 of 5 are stuck in 1 of the 2 rooms.

-----------

All right so last night Ganz fixed both rooms / my 4 stuck pets. I followed the advice I was given bellow and have left like 4 empty spaces in my garden so there will hopefully be no more misshaps with that And though the whole thing was dead and had to be dug out everything there seems to be working great.

But my Squishy Swamp, wwweeeelllll Ganz fixed it, they took the donut plant out and put it in my dock but um stupid me I put it back in the yard and well it turned into a box. I could move around in the room fine but the Donut was just a lil blue box on the screen (See picture in post #22) I tried to remove it, dig it and other stuff but it was all a no go. So then I switched pets and went to a different room and now I can't get back in there. It says Oops we had trouble loading a required file and kinda freezes. By kinda freezes I mean that if there is an add on the side for something like the Kinzville academy or the Curio Shop I can click on it and go there but if there are no adds you can click on then I have to log out and log back into WW. If I get Ganz to fix it again is there any way to make my donut plant work?!?!??! I really want to grow donuts to send to all my cousins they'll think thats so cool.
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Last edited by tjb786; 11-06-2008 at 11:54 AM..
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Old 11-02-2008, 09:08 PM   #2
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Default Re: I Can't GARDEN?!?!?!?

How many plants are in that room?


(Maybe press 'yes'?)
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Old 11-02-2008, 09:09 PM   #3
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Default Re: I Can't GARDEN?!?!?!?

It`s a glitch,that collie`s spiecal item won`t grow,according to my sister.
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Old 11-02-2008, 09:09 PM   #4
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Default Re: I Can't GARDEN?!?!?!?

That is really weird. I know you said you already contacted customer service but click the following link:
http://customerservice.webkinz.com/cs/us_en/ss.php
It will take you to the "I have something stuck in my room" page of customer service.
If they don't get back to you soon/if the glitch isn't fixed, call GANZ customer service at:
1-800-WEBKINZ
When it says to leave a message press 0 to speak to a customer service rep.
Hope they fix it soon!
~E-Angel
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Old 11-02-2008, 09:10 PM   #5
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Default Re: I Can't GARDEN?!?!?!?

Thats why you can't garden. Send a report about stuck pets. Are your gardens full? You need to have a path so pets don't get stuck(found our the hard way) And don't adopt any more pets until it gets fixed. Give them a couple of days to get it fixed. When it happened to me I lost some plants for a few hours but they all came back ok.
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Old 11-02-2008, 09:23 PM   #6
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Default Re: I Can't GARDEN?!?!?!?

Good luck with the garden.
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Old 11-02-2008, 09:27 PM   #7
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Default Re: I Can't GARDEN?!?!?!?

the collie SPI will grow by the way. and Im sorry just another WW glitch, it will work out.
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Old 11-02-2008, 09:37 PM   #8
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Default Re: I Can't GARDEN?!?!?!?

The collie plant never works for my sis.
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Old 11-02-2008, 11:37 PM   #9
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Default Re: I Can't GARDEN?!?!?!?

View Post Originally Posted by Livi
How many plants are in that room?


(Maybe press 'yes'?)
Wall to Wall no paths there is just one empty place for a tractor here I think I have a pic from before. and you can't click the button its all froze after the screen comes up but the Squishy Swamp has plenty of Room there is only the POTM Donut Plant in there with a backwoods tent one of those snake streams and the Crocodile Swamp Storage thing and I get the same screen whene I try to get in there too.
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Last edited by tjb786; 11-03-2008 at 12:23 AM..
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Old 11-02-2008, 11:40 PM   #10
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Default Re: I Can't GARDEN?!?!?!?

View Post Originally Posted by kejodabr
Thats why you can't garden. Send a report about stuck pets. Are your gardens full? You need to have a path so pets don't get stuck(found our the hard way) And don't adopt any more pets until it gets fixed. Give them a couple of days to get it fixed. When it happened to me I lost some plants for a few hours but they all came back ok.
So a stuck pet? the room was froze up before I adopted them but I'll give that a try. And I have to have a path? OK.
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