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Old 01-08-2009, 04:12 PM   #1
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Default Unanswered: Donut Seed - Blue Box Issue

I just got off the phone with Ganz, as I have had quite a few problems with their website. The representative was able to unfreeze my Donut Seed Plant and place it in my dock. I asked if this would happen again. I was told that there is a problem with all of the Donut Seed plants right now, that will not allow you to plant a new seedling. I was told that the problem is known and hopefully will be corrected soon. In the meantime, keep it in my dock. The representative also stated the Kinzville News will report when the problem has been corrected. I thought this was strange, as I never saw anything on that site stating they had a problem with the Donut Seed plant.
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Old 01-08-2009, 04:42 PM   #2
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Default Re: Donut Seed - Blue Box Issue

Yes i agree they probably should take notice and maybe put it on kinzville newz so more people are aware of it, and so everyone knows that it will soon be corrected. I have heard that if you put it in your dock and then replant it in your yard, it will grow. Thank you so much for the news!
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Old 01-08-2009, 05:17 PM   #3
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Default Re: Donut Seed - Blue Box Issue

View Post Originally Posted by loganace33
I just got off the phone with Ganz, as I have had quite a few problems with their website. The representative was able to unfreeze my Donut Seed Plant and place it in my dock. I asked if this would happen again. I was told that there is a problem with all of the Donut Seed plants right now, that will not allow you to plant a new seedling. I was told that the problem is known and hopefully will be corrected soon. In the meantime, keep it in my dock. The representative also stated the Kinzville News will report when the problem has been corrected. I thought this was strange, as I never saw anything on that site stating they had a problem with the Donut Seed plant.
You would think - just to save themselves a lot of phone calls that they would post when they are having issues.

Meanwhile -

Click the image to open in full size.

Here is a donut to tide you over!
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Old 01-08-2009, 06:16 PM   #4
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Default Re: Donut Seed - Blue Box Issue

Did you trade for them? I was told on the phone that there was an issue if you received them in a trade.. She told me to kinzpost them to another of our accounts, and back.. That actually worked! If it didn't, she was going to place them in my dock so it wouldn't freeze the room again.. but they all worked just fine
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