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Old 09-09-2008, 09:34 AM   #21
acflykat
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

Lefty21,
Do you have a Chef Gazpacho Place Setting in there? My room was locked out like that for a week with the same error message until I had them remove it from my room. Just use the customer service on the front page and fill out the form for I have something stuck. They will reset the room during maintenance and you should be able to get in.

Hope this helps!
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Old 10-10-2008, 02:57 PM   #22
is smitchellicious
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

thread reopened at user request
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Old 10-10-2008, 03:30 PM   #23
My mama says I'm
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

If you are still having problems it may be because of the Donut Plant. When you put it in did it show the plant or a blue box? If it was the blue box then you will have to have Ganz remove it. Just click on the Customer Service button when you go to www.webkinz.com. Then select "I have something stuck!" and "I have an item stuck in the room." Fill out the form to have them remove the Donut Plant. Once it is removed you should be able to get in the room.
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Old 10-10-2008, 08:29 PM   #24
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

First, I would like to thank smitchell for re opening this and rep for you, msclockart!!!!
I have a donut plant in that room thank you so much!!!!! I will ask them to take it out!
add me, quackle1000 to your friends list and I will give you something!
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