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Old 09-05-2008, 01:19 PM   #1
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Default Unanswered: Does this happen to you? It has been stuck like this for the longest of time!

ok whenever I play my brown arabian horse, Clover, I click on my room. Click the image to open in full size. This always happens. It gets stuck. It only happens with Clover, and so I always have to log out because the adds are never click-able, so that is stuck, and it always gets stuck at the exact same place for months!


And so, I wait and I wait and I wait, and I wait, and I wait, and I wait, and I wait, and then finally like fifteen minutes later, I get this.
Click the image to open in full size.

Also, whenever ANY webkinz tries to go into my backyard, the same things happen! I think that is the room that Clover is in.

Does this happen to any of you? Do you know how to fix it?
Does this happen to you?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~Lefty21
Lefty21 is offline Female
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Old 09-05-2008, 01:41 PM   #2
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

you have too many things in one of your rooms. sell some stuff or move it around
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Old 09-05-2008, 01:42 PM   #3
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

I can't even get in that room, though.
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Old 09-05-2008, 01:42 PM   #4
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

wow i have first post groovy

---------- rangergirl added 0 Minutes and 24 Seconds later ----------

I MENT OTHER ROOMS!!!!!!!!!!!!!!!!!

---------- rangergirl added 0 Minutes and 21 Seconds later ----------

lol!!!!!!!!!!!!!!!!!!!

Last edited by rangergirl; 09-05-2008 at 01:42 PM.. Reason: Automerged Doublepost
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Old 09-05-2008, 01:43 PM   #5
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

hmm, I will try that.
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Old 09-05-2008, 01:46 PM   #6
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

This problem sounds like you need help from Ganz. Anytime my chair wouldn't fill, I logged out and logged back in and it was fine. I'm thinking you have a glitch that might need their help.
I see rooms with so much stuff in them, when I look on here at others houses. I wish we knew a limit but I don't think any of my rooms have as much as some on here with collections or trophies or lots of refrigerators with lots of food. What is the limit?
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Old 09-05-2008, 01:48 PM   #7
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

View Post Originally Posted by Pinky Sue
This problem sounds like you need help from Ganz. Anytime my chair wouldn't fill, I logged out and logged back in and it was fine. I'm thinking you have a glitch that might need their help.
I see rooms with so much stuff in them, when I look on here at others houses. I wish we knew a limit but I don't think any of my rooms have as much as some on here with collections or trophies or lots of refrigerators with lots of food. What is the limit?
at around 30 things, your acount will start to go B.O.N.K.E.R.S. URG!
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Old 09-05-2008, 10:08 PM   #8
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

hmm, I don't think I have much in that room, but how can I contact ganz other than calling them?

---------- Lefty21 added 495 Minutes and 17 Seconds later ---------

Can somebody help?!

Last edited by Lefty21; 09-05-2008 at 10:08 PM.. Reason: Automerged Doublepost
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Old 09-05-2008, 10:14 PM   #9
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

View Post Originally Posted by Lefty21
hmm, I don't think I have much in that room, but how can I contact ganz other than calling them?

---------- Lefty21 added 495 Minutes and 17 Seconds later ---------

Can somebody help?!
I have called several times lately with a problem adoption. The call is always answered by a recording that tells you to email your problem to support@webkinz.com unless you have a customer service code to dial (extension).

The answers and help are a lot slower this way, but it's worth a shot. Many times you will receive an email asking for more info (user name, password, pet secret code) or they may give you a phone number with an extension to call direct. Hopefully they will be able to help you soon. Just put as much specific info in the email as you can. Make sure to include the room name you are having problems loading. Good luck!

Last edited by kayembee; 09-06-2008 at 06:02 AM.. Reason: edit
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Old 09-05-2008, 10:20 PM   #10
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Default Re: Does this happen to you? It has been stuck like this for the longest of time!

thank you! Rep for you! I will try that ASAP.
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