| 02-23-2008, 10:27 AM || #1 |
Join Date: Feb 2008
| | Unanswered: Does anyone know the answer Re: locked out of account
Skip down to the red to just read my question and avoid my epic explanation.
Hi! I'm new here. I discovered this site a few days ago and have been lurking and learning a lot. Great site!
My daughter received a dalmatian Webkinz back in December and we set up an account, but I didn't know what Webkinz was all about and we didn't use it.
Then my nephew got one and started playing daily and talking about how cool it was. So we tried to log back in, but couldn't. I don't even know what I possibly could have made up as a user name for her.
I tried every combination and did the forgot my user name and entered my name, her name, both birth dates, different combos, etc. Nothing worked! Maybe I used the wrong email address.
So I felt bad and went and bought her two more Webkinz and we played a little, but didn't get very into it. Well in the last month we have gotten very into it and we know have a huge collection of pets, clothes, figures, carriers, and charms.
She takes all of it with her every time we leave the house. She loves the stuffed animals as much as the virtual animals. She is 4 by the way.
And now she is asking me everyday to please make her dalmatian have a room too. I really don't want to buy another dalmatian. We have a list of other different pets and accessories we would like to add to our collection and we certainly don't need duplicate stuffed animals around our house. I was trying to get away from so many stuffed animals before we got caught up in the Webkinz craze.
I do plan to buy her the Lil' Kinz Dalmatian soon, so maybe that will satisfy her, but I am sure she is going to want it's "mom" online too.
So all of that to finally ask the question.
If I call Ganz will they be able to give me access to my old account or move my pet over to our new account. I don't know any of the info I used to set up the account. Just the code. The account has never been logged back into since the initial setup. I can probably verify information used to set up the account. Since I really did set it up. I just must have mixed up some of our info when doing it.
Thank you so much!
Leigh a very forgetful mom
Penelope Hoppity :pgn: Tux :pgn: Waddle Maggie Cocoa Marley ?Freckles?
Last edited by Gingerly; 02-23-2008 at 03:41 PM.. Reason: Removed the red ink.
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