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Old 12-01-2007, 10:24 PM   #1
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Default Unanswered: Does anyone know?

does anyone know the webkinz help email address because(unless u guys can help me) i have a blue lava lamp that looks like its half on a table but when i click on it th white square that usually is under the item goes to left corner right outside the room. i cant click on it but i click on the table "under" it. can anyone help?
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Old 12-01-2007, 10:27 PM   #2
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Default Re: Does anyone know?

support@webkinz.com

You can also fill out the form in the Customer Support section for Stuck Items. A lot of the time it corrects itself after the nightly maintenance is done tho.
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Old 12-01-2007, 10:27 PM   #3
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Default Re: Does anyone know?

o thank you. so should i wait til after tonight?
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Old 12-01-2007, 10:30 PM   #4
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Default Re: Does anyone know?

Try using this link to fill out the form for Customer Support "I have an item stuck in a room".

http://customerservice.webkinz.com/cs/ss.php

---------- kayembee added 0 Minutes and 39 Seconds later ----------

If it's not fixed by tomorrow I would fill out the form. Good Luck!

Last edited by kayembee; 12-01-2007 at 10:30 PM.. Reason: Automerged Doublepost
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Old 12-01-2007, 10:30 PM   #5
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Default Re: Does anyone know?

omg weird i logged out n back in and the lamp was still stuck n then i tried logging out n in again its not stuck! cool n thanks for the help!

---------- crazymoose added 0 Minutes and 23 Seconds later ----------

can someone close this please?

Last edited by crazymoose; 12-01-2007 at 10:30 PM.. Reason: Automerged Doublepost
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Old 12-01-2007, 10:31 PM   #6
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Default Re: Does anyone know?

PS... don't move your table! It will help become "unstuck" if you leave all items right where they are until it is fixed
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