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Old 01-19-2009, 03:44 PM   #21
jnmommy
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Default Re: Dock won't load... too many items?

I was having the same problem, but I only had 30 items in my dock. I called ganz, talked to someone, and she said it is a certain server that is having the problem.

When you log on, try to get everything out of your dock, then log out and back in, and get those items out of the dock, again and again... That will help get the items out of your dock.
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Old 01-19-2009, 03:47 PM   #22
auntjudi
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Default Re: Dock won't load... too many items?

I don't think it has anything to do with the number of items you have in your dock. I currently have 859 items and my dock loads quickly. If I try to login to my account from my old computer the items will not load. I agree with those who say it's probably a Ganz Glitch.:gr:
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Old 01-19-2009, 05:39 PM   #23
ish Upon the
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Default Re: Dock won't load... too many items?

try going to the wshop, contacting ganz, or just wait and go on another website until it finishes loading. or go to kinz post and act like your going to send a gift but go somewhere else. Hope that helps!
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Old 01-19-2009, 05:47 PM   #24
I may or may
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Smile Re: Dock won't load... too many items?

View Post Originally Posted by baxjul

When you log on, try to get everything out of your dock, then log out and back in, and get those items out of the dock, again and again... That will help get the items out of your dock.
That works for me but it is very time consuming so i log on try to get them if it does not work i log out and repeat, it usually works after 3-4 trys
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Old 01-19-2009, 05:55 PM   #25
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Default Re: Dock won't load... too many items?

i have over 1000 items on my main account in it's dock and it loads no problem but I did have this same problem with a smaller account. I was able to resolve the issue myself by putting the 10 items in my dock on startup in a room. then I logged out and a different set of 10 items was in my dock. I took those and put them in a room too. After I had done this 3 or 4 times I was able to get items from storage. I hope this helps!
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Old 01-19-2009, 07:14 PM   #26
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Default Re: Dock won't load... too many items?

My grandson and I both have 400 and 300+ items respectively. We do not have any problem loading but, I do try to buy storage rooms for us to clean the docks out.
He just keeps buying with his game money.
I hope you get some results from your inquiry to Gantz. They have always returned my phone calls within a day or two.
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Old 01-19-2009, 07:15 PM   #27
Kayla4612
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Default Re: Dock won't load... too many items?

well it shouldn't be that because I've had over 200 items in my dock... so i dont think its that... But maybe.
Old 01-19-2009, 07:41 PM   #28
jeepboy01
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Default Re: Dock won't load... too many items?

I have problems with mine all the time. I thought it was becasue of the number of pets I have in my account.
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Old 01-19-2009, 07:50 PM   #29
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Default Re: Dock won't load... too many items?

I had 6000 items in my dock and it wouldn't load. I have sold 5800 of them and now it loads perfectly.
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Old 01-19-2009, 07:53 PM   #30
smiley1996
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Default Re: Dock won't load... too many items?

clear chace
contact ganz
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