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Old 04-06-2009, 02:31 PM   #21
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

The Easter Bunny is bringing Cotton Candy Bunnies for each of my two daughters. I can let you know next week if we have the same problem! Thanks to everyone who gave advice, I will now know what to look for when they log their bunnies in.

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Old 04-07-2009, 12:07 AM   #22
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

Mine works just fine. I know that is an item you are supposed to be able to get more than one pet on, so I wonder if perhaps when you click to get the pet off you are clicking somewhere on the trampoline itself. But the sure way to get it off is to jump to another room.
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Old 04-07-2009, 01:18 AM   #23
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

View Post Originally Posted by K1234
I'm sooo.. glad to hear I am not the only one to have a messsed up trampoline.. I will send Ganz an e-mail..If that doesn't work I'll give them a call. Better yet I might call, I have another issue with a name. I name my Yorkie Mrs Smith and it came up MrsSmith no biggie right? Unitl you look at it enough and know they should be separate LOL.....
Thanks for answering my questions.. REPs to ALL....
that's interesting, I've given my pets a name with a space before and there haven't been any problems
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Old 04-07-2009, 04:14 AM   #24
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

Yes, mine does the same thing. The only thing I have found to do is move your pet to another room, like you're already doing. Sorry, hope you find out.
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Old 04-08-2009, 07:20 PM   #25
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

It is probably another glitch. You could contact Webkinz Support at 1-866-WEBKINZ and see if they can do anything about it. I have not had the problem yet, though.
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Old 04-08-2009, 08:11 PM   #26
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

I just checked mine and it seems to be fine--pet didn't get stuck... Hope your problem clears up soon
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Old 04-09-2009, 10:25 AM   #27
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

Thats odd I don't know but you can go to this thread made by FIA to contact GANZ: http://www.webkinzinsider.com/forum/...ddress-247012/

Good Luck!
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Old 04-09-2009, 10:31 AM   #28
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

Mine is fine it just needs to stay outside. It is probably a glitch right now alot of crazy things are happening . Such as half the daily activities , jobs and bingo are done already!!
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Old 04-09-2009, 03:26 PM   #29
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

View Post Originally Posted by K1234
Hi Everyone,
I just adopted a Cotton Candy Bunny, it comes with a trampoline. Well, everytime she goes on it she's stuck there. The only way to get her off is to switch rooms. It has happened to my other pets as well. So, I wanted to know if anyone else is having the same problem? It's really kind of sad because I loved that little trampoline
I have a cotton candy bunny,and this problem hasn't affected me. I suggest contacting Ganz. There have been other people saying this has happened to them,so your not a lone.
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Old 04-09-2009, 10:04 PM   #30
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Default Re: Do You have a Cotton Candy Bunny PSI? I need help.

View Post Originally Posted by Dixiecup
YOu know, it may not be the room so much as it may be the placement. Some of the newer items have interface issues that seem to just mess with everything. If you have it near a wall, bring it to the middle of the room.
More to the point...and this goes for any special item (like the donut seeds and Ossililly plants), if the rooms 'behind, beside or in front' of them are smaller than 10X10, there is a 'dead zone' in those rooms (look at the map, you will understand it better, the 'dead zone' is usuallly an area of the rooms that can't be used because of the choice you made or was made for you to make that room smaller it is highlighted in a deeper blue) Those spaces are inactive and when you go from room too room I think the program doesn't always recognize that those spaces are dead and they kind of overlap. Pull those items away from the wall and into the center of the room, or place them in another room where the walls don't have a dead zone...you may find these things will work better.
Dixiecup,

Thank you so much for this very helpful post! While my Cotton Candy Bunny's trampoline works fine, my Lemur's trampoline has had this issue. I moved it inward in my treetop room, and it now works just as it is supposed to. My treetop room is not near a smaller room, by the way, but the treetop rooms do seem to have some issues from what I've noticed.

Again, thanks!
C

Last edited by cindyann; 04-09-2009 at 10:05 PM.. Reason: Wrong font color
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