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Old 04-05-2009, 06:12 PM   #1
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Question Unanswered: Do You have a Cotton Candy Bunny PSI? I need help.

Hi Everyone,
I just adopted a Cotton Candy Bunny, it comes with a trampoline. Well, everytime she goes on it she's stuck there. The only way to get her off is to switch rooms. It has happened to my other pets as well. So, I wanted to know if anyone else is having the same problem? It's really kind of sad because I loved that little trampoline
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Old 04-05-2009, 06:35 PM   #2
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

this is in the wrong section, ask a mode to move it the SOMEBODY HELP!, section
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Old 04-05-2009, 10:40 PM   #3
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

I think that my trampoline is fine, but I haven't tried it out in a while...you could try to contact Ganz (1-866-WEBKINZ or on the customer service part of the webkinz website) and get them to fix the problem Good luck
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Old 04-05-2009, 10:44 PM   #4
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

Havent played on mine in awhile...let me check...
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Old 04-05-2009, 10:47 PM   #5
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

Mine jumped around and got off fine....
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Old 04-05-2009, 10:47 PM   #6
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

Mine did that the first time I put her on it but after I logged out and back in, it worked fine
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Old 04-05-2009, 10:56 PM   #7
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

I have the same problem!!! Pet gets on the trampoline, won't get off (having too much fun I guess ) and the only way I can get them off is to switch rooms. Don't worry, it's every one's bunny psi not just you're own hopefully ganz will notice it soon and get it fixed
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Old 04-05-2009, 11:02 PM   #8
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

View Post Originally Posted by K1234
Hi Everyone,
I just adopted a Cotton Candy Bunny, it comes with a trampoline. Well, everytime she goes on it she's stuck there. The only way to get her off is to switch rooms. It has happened to my other pets as well. So, I wanted to know if anyone else is having the same problem? It's really kind of sad because I loved that little trampoline
I had the same problem! You aren't the only one out there!
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Old 04-05-2009, 11:27 PM   #9
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

I'm sooo.. glad to hear I am not the only one to have a messsed up trampoline.. I will send Ganz an e-mail..If that doesn't work I'll give them a call. Better yet I might call, I have another issue with a name. I name my Yorkie Mrs Smith and it came up MrsSmith no biggie right? Unitl you look at it enough and know they should be separate LOL.....
Thanks for answering my questions.. REPs to ALL....
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Old 04-05-2009, 11:29 PM   #10
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Default re: Do You have a Cotton Candy Bunny PSI? I need help.

Mine worked fine, I hope they can help those of you out that have a problem with it!!
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