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Old 04-08-2008, 08:24 AM   #11
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Default Re: Do I really have to give GANZ my password?

Hi,
I just filled out the customer support form too and put the password down as ask. This is the only time the password has been given since the account was opened, I hope I haven't made a HUGE mistake in doing so. Once and/or if they fix the problem I will change the password. Has anyone had any problems after giving Ganz the password? How long does it take them to fix stuck items? My grandchild has 3 stuck items in 3 seperate rooms plus her Ms. Birdy went missing like everyone else's. Thank you, have a nice day.

Medicated
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Old 04-08-2008, 07:19 PM   #12
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Talking Re: Do I really have to give GANZ my password?

if i was in your situation i would change my password.



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Old 04-08-2008, 07:21 PM   #13
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Default Re: Do I really have to give GANZ my password?

yes you do.
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Old 04-08-2008, 07:30 PM   #14
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Default Re: Do I really have to give GANZ my password?

View Post Originally Posted by medicated
Hi,
I just filled out the customer support form too and put the password down as ask. This is the only time the password has been given since the account was opened, I hope I haven't made a HUGE mistake in doing so. Once and/or if they fix the problem I will change the password. Has anyone had any problems after giving Ganz the password? How long does it take them to fix stuck items? My grandchild has 3 stuck items in 3 seperate rooms plus her Ms. Birdy went missing like everyone else's. Thank you, have a nice day.

Medicated
I think it might have been a mistake. They do this so that people don't just fill out fake reports on other people's accounts. I have done it before, and never had any problems.

Guys, it's just Ganz, they have your passwords anyways.
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Old 04-08-2008, 10:57 PM   #15
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Default Re: Do I really have to give GANZ my password?

I wouldn;t worry about it after all why would they want to steal your account?

---------- animallover067 added 2 Minutes and 11 Seconds later ----------

also otherwise they would just have to go throu their files or something to find it

Last edited by animallover067; 04-08-2008 at 10:57 PM.. Reason: Automerged Doublepost
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Old 04-09-2008, 11:22 AM   #16
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medicated is an unknown quantity at this point

Default Re: Do I really have to give GANZ my password?

okay, thank you all for your opinions. I will wait a little longer for them to fix the problems. I emailed them also.

medicated
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