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Old 03-25-2008, 02:58 PM   #1
jahaha
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Default Unanswered: Do I really have to give GANZ my password?

I want to fix some stuck items. I see how to submit the problem, but do I really have to supply my password? Sounds a bit risky.
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Old 03-25-2008, 03:10 PM   #2
bc2
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Default Re: Do I really have to give GANZ my password?

I don't know if you have to but when I had an item stuck, I changed my password then filled out the report and gave them the new password.

After it was fixed, I changed it back to my regular one.

---------- bc2 added 1 Minutes and 24 Seconds later ----------

Just a heads up though, it can take weeks before a stuck item gets fixed. The time frame always seems to be different, I guess depending on how many people are filling out the report...etc.

Last edited by bc2; 03-25-2008 at 03:10 PM.. Reason: Automerged Doublepost
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Old 03-25-2008, 03:11 PM   #3
Littlex3red
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Default Re: Do I really have to give GANZ my password?

If you fill out the info just put in call me...

I spoke directly to a person about this and they said that i do not have to give it...

This was back in december when I had a problem..

Just put in : Call me or Call me for it...

No need to give it... it just helps them get in faster.. but to play it safe -- you don't have too...
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Old 03-25-2008, 03:58 PM   #4
sharpay_fan12
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Default Re: Do I really have to give GANZ my password?

i would change my password
Old 03-25-2008, 05:46 PM   #5
sabeano oliver3d
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Default Re: Do I really have to give GANZ my password?

i would change my password, or you could just keep it the same, the people who fix it are paid to do this so they wouldn't want to risk their job just to take something from your room.
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Old 03-25-2008, 06:01 PM   #6
jahaha
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Default Re: Do I really have to give GANZ my password?

Thank you adalion, sharpay, littlex3red and bc2 for answering my question. I will change my password to something temporary to submit my request. Reps to all!
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Old 03-26-2008, 11:54 AM   #7
gaga1014
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Default Re: Do I really have to give GANZ my password?

Where do you submit the problem?
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Old 03-26-2008, 05:11 PM   #8
bc2
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Default Re: Do I really have to give GANZ my password?

View Post Originally Posted by fluffy
Where do you submit the problem?
Follow this link: http://customerservice.webkinz.com/cs/ss.php

Then select the appropriate link, depending on what item is stuck.
There will be a form to fill out, just fill it out and submit it.
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Old 03-26-2008, 05:17 PM   #9
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Default Re: Do I really have to give GANZ my password?

u should change ur password.
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Old 03-26-2008, 10:29 PM   #10
gaga1014
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Default Re: Do I really have to give GANZ my password?

Thank you bc2. I never noticed that.
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