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Old 10-15-2007, 11:51 AM   #1
Gift Trainee
summerskys is an unknown quantity at this point

Default Unanswered: Didnt get POTM loot bag

My neice bought the frog last week and coincidently its the POTM. She got the lily pad bed, which I believe is her welcome gift.. but not any of the POTM items. From reading boards I see that they only get one item, she is hoping for a donut tree.

But she never did. Who do I contact to fix this?


:lbwc::lgwc:

Thanks
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Old 10-15-2007, 12:02 PM   #2
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Default Re: Didnt get POTM loot bag

hi summer~ if its been a week and her "loot bag" still hasnt arrived in her dock..contact ganz..they have been good on getting people their loot bag if due to a glitch it did not arrive.

loot bag includes: 1-POM exclusive, random amount of kc, 1- randon coupon and 1- random special recipe food.

contact info in my siggy...
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Old 10-15-2007, 12:25 PM   #3
melventuri
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Default Re: Didnt get POTM loot bag

Is is possible she got the lil frog and not the full size one? POTM only applies to full size pets.
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Old 10-15-2007, 12:54 PM   #4
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summerskys is an unknown quantity at this point

Default Re: Didnt get POTM loot bag

I have to check to see which she got.. but thats good info to know

Thank you!
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Old 10-15-2007, 03:42 PM   #5
seaqueen2343
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Default Re: Didnt get POTM loot bag

Recently, there was a glitch with the POTM loot bags. You either did not recieve the bag, or you could purchase them. The glitch was fixed, and I'm not sure why you didn't get the bag. As mom2hnemi said, contact GANZ. You also might have the Lil Kinz Frog, which is not counted as a Pet of the Month. I hope you get the loot bag. You still have the whole month to get it. Good luck!
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Old 10-16-2007, 09:24 PM   #6
wailin
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Default Re: Didnt get POTM loot bag

I confirm the glitch is back. I signed on a frog Oct. 1st to get no loot bag. They fixed it by the 3rd and we got the bag. I signed on another frog today and yet again nothing. Time to write Ganz again.
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