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Old 05-02-2011, 03:49 PM   #1
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Default Unanswered: Didn't get my Looney Tunes KinzPost Prize?

Today, I logged into Webkinz World and saw a Kinzpost notification for the Carrot Pop Art.

When I looked in my Dock, I couldn't find it. I have relogged in three times already and it is still not there!

Can anyone help me please?
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Old 05-02-2011, 04:03 PM   #2
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Default Re: Didn't get my Looney Tunes KinzPost Prize?

I have more than one account and just one of my accounts did Not Receive the Loony Tunes Pop Art either. I had to call Ganz about something else and asked them about it. The response was: They would look into it And see what they could do. He wasn't sure about it to begin with because it is a "North American Thing". The phone call was made this morning and I still do not have it. However, my Asian account received another postcard and Pop Art Picture after midnight on that account.
Good Luck!
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Old 05-02-2011, 05:05 PM   #3
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Default Re: Didn't get my Looney Tunes KinzPost Prize?

I just logged into my 1st account and received it. My 2nd account did not.
I am in North America if that helps.


Edit: I received the card on my 2nd account but no prize.
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Old 05-02-2011, 05:24 PM   #4
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Default Re: Didn't get my Looney Tunes KinzPost Prize?

You can try calling Ganz 1-888-818-8770
I'm not sure if they will be able to give you a poster.
They certainly are always sympathetic and try to fix the wrongs.
Sometimes it's a progran glitch and sometimes I have noticed I
just needed to Turn Off my computer first, then clear casch, and
cookies. Refresh.
Hope you get your poster dear.
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Old 05-02-2011, 11:36 PM   #5
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Default Re: Didn't get my Looney Tunes KinzPost Prize?

Did you try logging out and logging back in? Then look carefully through your dock. Sometimes you can miss it the first time through. If it is still not, there calling Ganz is probably the best bet.
Hope you get your prize.
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Old 05-03-2011, 12:23 AM   #6
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Default Re: Didn't get my Looney Tunes KinzPost Prize?

View Post Originally Posted by mickey26
I just logged into my 1st account and received it. My 2nd account did not.
I am in North America if that helps.


Edit: I received the card on my 2nd account but no prize.
Same with me
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