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Old 01-14-2008, 05:39 PM   #1
oot! SUMMER!!!!
Gift Guru
gotchagood5's Avatar
gotchagood5 knows the way
gotchagood5 knows the waygotchagood5 knows the way

Question Unanswered: Did'nt get my Fairy Fountain

Hi fellow Webbies...when I first bought charms I was able to get 22 right away. I entered my first 8 and was able to access all the forest charms to collect for the bonuses...I also received my virtual charm holder.....then a day or two later when I logged in my access was gone....but my charms were still showing...I then entered my next 8 charms and instead of receiving my Fairy fountain, all that happened was my forest charm area was activated again and I got another virtual charm holder...(probably should have waited until the glitch was fixed but did'nt). Anyway, I emailed GANZ and asked them to correct my account but I never did get a response. Any suggestions? I really would like my Fairy Fountain...
Also just recently when I adopted my 17th pet (I have 20 adopted but 43 all together) I did'nt get a prize or coin when I opened the second present for additional adoptions...I used the FAQ link on the webkinz site where they tell you that you get a response in 24 hours and it said check my dock, but still nothing....Not that I am going to stop playing my Webkinz but I really would like my items.....Thanks for any suggestions....
gotchagood5 is offline Female
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Old 01-14-2008, 05:59 PM   #2
sporty4144's Avatar
sporty4144 is on a distinguished road

Default Re: Did'nt get my Fairy Fountain

I feel so bad!
I know WW has had alot of down time and glitches especially with the charms.
Theres really not much you can do besides try to contact them. I'm sorry
sporty4144 is offline
Old 01-14-2008, 07:48 PM   #3
Webkinz :)
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2cool4u107 is a glorious beacon of light2cool4u107 is a glorious beacon of light

Default Re: Did'nt get my Fairy Fountain

i don't know you need to contact webkinz anout that
2cool4u107 is offline Female
Old 01-14-2008, 08:17 PM   #4
oot! SUMMER!!!!
Gift Guru
gotchagood5's Avatar
gotchagood5 knows the way
gotchagood5 knows the waygotchagood5 knows the way

Default Re: Did'nt get my Fairy Fountain

Thanks, I will try to contact Ganz again. Cute bunny 2cool!
gotchagood5 is offline Female

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