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Old 08-19-2008, 10:16 PM   #1
SEH58
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Default Unanswered: Did you know?

Yesterday I reported a lamp stuck in one of my rooms and was surprised to find I had 57 of them in my dock today. I had thought it happened previously when I reported plants and other items stuck but convinced myself I was mistaken or Ganz must have given me a "bonus".
Well, today I started going through some of my 175 rooms and discovered, (you guessed it) they are all missing their lamps, plants or other items. It appears, (although I've not gone to all my rooms) if you report a pink lamp in one room being stuck they remove all pink lamps.
Has anyone else had this happen to them? I guess I'll be doing some redecorating.

sherry
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Old 08-19-2008, 10:22 PM   #2
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Default Re: Did you know?

Hmm, how odd. When you sent the request in, did you label a specific room? Good Luck with your lamps and stuff!
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Old 08-19-2008, 10:26 PM   #3
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Default Re: Did you know?

When items are stuck in my rooms I just leave the room and then reenter the room again. Everything is unstuck after that. It keeps happening, but all I do is leave and reenter to fix it. It can be a pain, but at least I don't have to deal with customer service!
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Old 08-19-2008, 10:34 PM   #4
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Default Re: Did you know?

:goo:
View Post Originally Posted by Wolf814
Hmm, how odd. When you sent the request in, did you label a specific room? Good Luck with your lamps and stuff!

Yes I gave them the speciific room. What really worries me, is today (before I discovered lamps) I had reported a lava lamp stuck. I'm concerned something wierd might happen and I will lose it. My husband says, "thats just like you thinking you'll lose it instead of having 57 in your dock". If I get 57 lava lamps it would be like winning the lottery as I know I don't have but a few of those. I'll let you know how that turns out.

---------- sherrylaine added 3 Minutes and 43 Seconds later ----------

View Post Originally Posted by pinkykinz
When items are stuck in my rooms I just leave the room and then reenter the room again. Everything is unstuck after that. It keeps happening, but all I do is leave and reenter to fix it. It can be a pain, but at least I don't have to deal with customer service!
The items I had reported had been stuck for a long time. Are you saying to keep going in and out of the room and they'll eventually unstick themselves. I had been in these rooms numerous different times but never in and out in and out. Is that what you're saying I need to do?

Thanks,
Sherry

Last edited by sherrylaine; 08-19-2008 at 10:34 PM.. Reason: Automerged Doublepost
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Old 08-19-2008, 10:37 PM   #5
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Default Re: Did you know?

Yep, that exactly what I do. Hope it works for you too...
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Old 08-19-2008, 11:13 PM   #6
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Default Re: Did you know?

I sign off webkinz and clear the cache of the web browser I'm using. That seems to help my stuck items.
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Old 08-19-2008, 11:33 PM   #7
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Default Re: Did you know?

Thanks folks I'll try your suggestions as it will sure beat redecorating everytime.
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Old 08-19-2008, 11:52 PM   #8
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Default Re: Did you know?

I had this exact thing happen to me, I reported my trophies being stuck and the next day when they were fixed they had removed every single trophy I had. I think it's probably just how the programming is, if they remove one it actually removes all in that category. I wouldn't worry to much you shouldn't lose anything!!
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Old 08-20-2008, 05:43 AM   #9
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Default Re: Did you know?

how annoying lol
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Old 08-20-2008, 08:14 AM   #10
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Default Re: Did you know?

Yes! I had this happen to me too. I had my space shuttle stuck in a doorway. I did the usual of logging out and clearing cache. But, it was still stuck. So, I filled out the form. I was shocked to see 2 shuttles in my dock a couple days later. I went looking for my other shuttle and realized they had moved both my shuttles to my dock, even though on the form I put the room where it was stuck. The same thing happened to my stuck plant in my garden. I can't remember if it was the collie ossilily plant or donut plant. I think just to be safe, they must remove all of whatever item is stuck. Who knows?!
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