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Old 03-02-2018, 12:23 PM   #1
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Default Answered: Deluxe Membership gift box?

If we have a Deluxe Membership, are we still supposed to receive a gift box on the first of every month or did they discontinue that? I didn't get one this month. Thanks!
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Best Answer - Posted by Dixiecup
I had that happen to me, too, last month and this month. I was calmed down when one of the other members told me that it is usually delayed. So I looked in my account, today and everything is there, just like it should be.
If you haven't got yours, yet, maybe on Monday you should call them and see if they can deposit them for you. They are usually pretty good about making sure their Luxi's are happy
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Old 03-02-2018, 12:33 PM   #2
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Default Re: Deluxe Membership gift box?

I didn't get one, either, and just noticed today. I guess I'm glad to know it's not just me?

I do know that if your Deluxe renews during this month, you don't get the box until the renewal goes through. If that's the case, don't worry about it. But if March isn't your renewal month, somethings off.

I'm giving it one more day and then I guess I'll have to email or call.
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Old 03-02-2018, 01:31 PM   #3
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Default Re: Deluxe Membership gift box?

I entered the one year deluxe membership code beginning of January, so it's not my 'renewal' month. Hmm. Maybe I'll send an email....Thanks!
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Old 03-02-2018, 01:32 PM   #4
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Default Re: Deluxe Membership gift box?

It sometimes takes till the 3rd or the 4th of the month to get the gift box, many people have encountered this. I'd say wait until the 4th & if it doesn't show up then, then contact the eStore & let them know about it, they'll be more than happy to give you your box.
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Old 03-02-2018, 01:32 PM   #5
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Default Re: Deluxe Membership gift box?

View Post Originally Posted by SGoose11
I entered the one year deluxe membership code beginning of January, so it's not my 'renewal' month. Hmm. Maybe I'll send an email....Thanks!
Was that this year? I got mine yesterday.

If you live in the US or Canada you would get faster response by calling the estore.
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Old 03-02-2018, 02:49 PM   #6
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Default Re: Deluxe Membership gift box?

I got my Deluxe Box yesterday. It was sitting in the dock. The 3000 Ganz coins came today.
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Old 03-02-2018, 02:59 PM   #7
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Default Re: Deluxe Membership gift box?

I got mine on all of my accounts mid afternoon on March 1.
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Old 03-02-2018, 10:20 PM   #8
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Default Re: Deluxe Membership gift box?

I had that happen to me, too, last month and this month. I was calmed down when one of the other members told me that it is usually delayed. So I looked in my account, today and everything is there, just like it should be.
If you haven't got yours, yet, maybe on Monday you should call them and see if they can deposit them for you. They are usually pretty good about making sure their Luxi's are happy
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Old 03-05-2018, 09:40 AM   #9
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SGoose11 is the bees knees!SGoose11 is the bees knees!SGoose11 is the bees knees!SGoose11 is the bees knees!SGoose11 is the bees knees!SGoose11 is the bees knees!SGoose11 is the bees knees!

Default Re: Deluxe Membership gift box?

Well, I still haven't received it so I'm contacting them today. Thanks for the help!
SGoose11 is offline Female
Old 03-06-2018, 04:20 PM   #10
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Default Re: Deluxe Membership gift box?

I have received mine the 2nd of March.
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