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Old 08-01-2009, 06:13 AM   #1
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Default Unanswered: Deluxe Gift Box?

I just became a Deluxe member and received my gift box for July at that time. Should my August gift box have been in my dock this morning? It's not there as of 7:15 am EST.
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Old 08-01-2009, 06:59 AM   #2
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Default Re: Deluxe Gift Box?

it should be there....try the bar at the bottom that says "get items from storage"
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Old 08-01-2009, 07:12 AM   #3
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Default Re: Deluxe Gift Box?

It should be in your dock. Make sure you hit the 'Get items from storage button' before
checking if it is there. Sometimes it takes the system a while to update every account
therefore, that is why your box may not be there yet. For the time being, you could
try to clear your cache and restart your internet browser before checking again to see
if the box is there. If not, your best bet would be to just wait and see if it appears sometime
later today, or even tomorrow possibly. If the box does not appear after a while, I would
try contacting Ganz and seeing if they can get it to you. Good luck and congratulations on
becoming a Deluxe Member.

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Old 08-01-2009, 08:19 AM   #4
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Default Re: Deluxe Gift Box?

I too just went deluxe and was wondering about the gift box - thought it would be in the kinz mail and thought it went missing

WI is great - an answer for all my questions
thanks
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Old 08-01-2009, 08:30 AM   #5
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Default Re: Deluxe Gift Box?

I don't have a deluxe account, but I remember reading that if your membership is expiring that month, then you don't get the box. Is it expiring this month????
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Old 08-01-2009, 09:54 AM   #6
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Default Re: Deluxe Gift Box?

did you buy a one month of deluxe?
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Old 08-01-2009, 10:01 AM   #7
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Default Re: Deluxe Gift Box?

If you got a membership longer then 1 month then your box will be in your dock after you get items from storage. It does not come in the mail and there is no letter or anything saying you got it.It is always stuck in storage (for us anyways) and is there after. Good luck, I hope you get something good.
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Old 08-01-2009, 11:09 AM   #8
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Default Re: Deluxe Gift Box?

View Post Originally Posted by Aqua30
I don't have a deluxe account, but I remember reading that if your membership is expiring that month, then you don't get the box. Is it expiring this month????

That's actually not true. My account expired in july and I got my july gift box. I had a 3 month membership and I got 4 gift boxes. I didn't get any estore points but I did get my gift box. In the end I got two for July cause I renewed it.
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