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Old 02-04-2011, 07:56 PM   #1
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Default Unanswered: Deluxe Expiring...WHEN???

I bought the three-month Deluxe Package on Easter last year, and after three months, it expired...like it's supposed to. I renewed the day it expired, and for some reason, it hasn't expired since! Yes, I did buy the three-month plan again... I keep getting Deluxe packages, and still have all the advantages. Can any one help me out?
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Old 02-04-2011, 07:58 PM   #2
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Default Re: Deluxe Expiring...WHEN???

No, sorry? I don`t think anyone can, but i say its ganz`s fault not yours, you may as well not een tell them xD
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Old 02-04-2011, 08:32 PM   #3
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Default Re: Deluxe Expiring...WHEN???

View Post Originally Posted by zacspet
No, sorry? I don`t think anyone can, but i say its ganz`s fault not yours, you may as well not een tell them xD
Ha ha ha, thanks!!!! I wasn't planning on telling them anyway. LOL.
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Old 02-06-2011, 05:23 AM   #4
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Default Re: Deluxe Expiring...WHEN???

Are you sure your credit card is not being charged for it? They now have automatic renewal and if you don't cancel it, ganz will just charge your credit card and renew your account.
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Old 02-06-2011, 07:00 AM   #5
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Default Re: Deluxe Expiring...WHEN???

Hmm...... i'd make sure you aren't being automatically charged, and if not then congrats! haha that's good as long as your not being charged without knowing..
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Old 02-06-2011, 10:09 AM   #6
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Default Re: Deluxe Expiring...WHEN???

Automatic Renewal! If you want to get rid of it, you need to go to your Estore account and close it. Otherwise, they will keeping charging you and you will remain a Deluxe member.
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Old 02-06-2011, 01:59 PM   #7
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Default Re: Deluxe Expiring...WHEN???

Automatic Renewal, my dear. :] You should follow the rules midnight gave you.
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