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Old 10-01-2010, 03:07 PM   #1
Owlflight of LC
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Exclamation Answered: Deluxe Dilemma??

Ok, so I was waiting for today. I had 10,000 estore points and I needed the extra 3,000 you get when you buy Deluxe accounts.... I check my account and I don't have any new points OR a gift box!!! I decided to call Ganz and it came up being that their phone service is broken.... WHAT DO I DO?????????????? It said my deluxe account is still running....
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Best Answer - Posted by webpol134
such a glitch happend 2 me ; try 2 call ganz
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Old 10-03-2010, 05:38 AM   #2
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Default Re: Deluxe Dilemma??

Is your Deluxe membership expiring this month? If it is, you'll need to renew it to get the points and gift box. I had the same issue, until I realized that I'd already had my 12 gift boxes (in my case, July - June), so I renewed, and got all of the stuff. This is most likely what's wrong. If it's not, I can't really think of anything else that could be the problem. So hopefully, it just expired, and you need to renew.
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Old 10-06-2010, 05:46 PM   #3
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Default Re: Deluxe Dilemma??

It had expired yesterday, but it's saying on status : renewal in progress... Do you mean I should actually purchase 3 more months again?
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Old 10-08-2010, 05:33 AM   #4
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Default Re: Deluxe Dilemma??

View Post Originally Posted by Owleyes13
It had expired yesterday, but it's saying on status : renewal in progress... Do you mean I should actually purchase 3 more months again?
Well, it depends. Do you like being a Deluxe member? If not, then no, you shouldn't renew. But if you do, I think you should go ahead and get the annual membership - you don't have to worry about renewing for a year, and you get a lot more neat stuff! That includes a really cool item that you can't get anywhere else. You can see a picture of that item here in this spoiler:

Spoiler: show
Click the image to open in full size. It's a Mountain Mine Cart Ride, and your pet rides in a little car type thing all around it on the track. I have it (I'm an Annual Deluxe member, and it's my second time being one, and I think it was worth it).


But, if you can't afford it (it costs $45), you could get the 1, 3, or 6 months membership. You can read about the different Deluxe options and what you get in each one on the Wiki here:

http://www.webkinzinsider.com/wiki/Deluxe_Membership

I hope that helps you to decide what you should do.

Last edited by hummingbird333; 10-08-2010 at 05:41 AM..
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Old 10-08-2010, 10:05 AM   #5
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Default Re: Deluxe Dilemma??

such a glitch happend 2 me ; try 2 call ganz
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Old 10-08-2010, 06:30 PM   #6
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Default Re: Deluxe Dilemma??

Ok, I called Ganz and and they had problems, but finally fixed it! The system was having a glitch and couldn't process the renewal. Thanks for the help all of you!
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