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Old 10-02-2011, 10:28 AM   #1
Luv Wacky POI
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Default Unanswered: Deluxe box October not awarded

Hello... Did any of you deluxe account holder get their monthly box?
I have not neither has my other half.... we are on different servers.
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Old 10-02-2011, 11:34 AM   #2
Rye
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Default Re: Deluxe box October not awarded

No, I did not. I hope they fix it soon.

ALSO: I have not received my eStore points for October, either!

Last edited by Rye; 10-02-2011 at 11:34 AM..
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Old 10-02-2011, 11:54 AM   #3
Luv Wacky POI
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Default Re: Deluxe box October not awarded

oh.... great... have not checked that yet - thanks for the hint
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Old 10-02-2011, 12:06 PM   #4
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Default Re: Deluxe box October not awarded

I received my monthly gift box.

Does your deluxe subscription expire this month? If so, then you do not get a gift box until you renew. A yearly subscription gives you 12 gifts, one of which you get during the first partial month when you sign up.
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Old 10-02-2011, 12:07 PM   #5
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Default Re: Deluxe box October not awarded

I got my box. Call the ganzies.
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Old 10-02-2011, 02:45 PM   #6
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Default Re: Deluxe box October not awarded

If your Membership is up in Octocber you probably won't get it.
It means that you have already gotten your 12 boxes for the year.
1st October, 2nd November, 3rd December, 4th January, 5th February, 6th March, 7th April, 8th May, 9th June, 10th July, 11th August, and the 12th deluxe box in September.
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Old 10-02-2011, 03:17 PM   #7
Rye
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Default Re: Deluxe box October not awarded

kuhl -- You're welcome!
No, my membership has not expired yet. It does at the end of the month, but it should still work. I'll check soon and see if I got mine yet.
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Old 10-02-2011, 04:03 PM   #8
Diabetes Awareness
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Default Re: Deluxe box October not awarded

View Post Originally Posted by Rye
kuhl -- You're welcome!
No, my membership has not expired yet. It does at the end of the month, but it should still work. I'll check soon and see if I got mine yet.
By the end of the month do you mean the last day of October or the first day of November? If you had a year membership and your deluxe date was say the 29th October you WON'T get this months box unless you renew before the 1st November as you've already had your October box last year. You would have already had 12 boxes. Hope that makes sense.
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Old 10-02-2011, 04:15 PM   #9
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Default Re: Deluxe box October not awarded

How do you know when the membership expires?
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Old 10-02-2011, 04:22 PM   #10
Diabetes Awareness
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Default Re: Deluxe box October not awarded

View Post Originally Posted by frankthecat
How do you know when the membership expires?
You have to look through your eStore purchase history until you find it. Annoying I know. Though Ganz are supposed to send a reminder email 30 days before it expires if I remember rightly (not sure if they do that if you've got auto-renew on).
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