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Old 02-13-2013, 04:29 PM   #1
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Default Answered: Deluxe box?

Um. I'm a deluxe member and I haven't gotten my package for February yet.

Last edited by Alicebow09; 02-13-2013 at 04:32 PM..
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Best Answer - Posted by mememe1000
Same here, I'm not sure what's up. Is your deluxe ending this month? If so, then that's probably the reason.
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Old 02-13-2013, 04:39 PM   #2
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Default Re: Deluxe box?

Same here, I'm not sure what's up. Is your deluxe ending this month? If so, then that's probably the reason.
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Old 02-13-2013, 04:49 PM   #3
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Default Re: Deluxe box?

View Post Originally Posted by mememe1000
Same here, I'm not sure what's up. Is your deluxe ending this month? If so, then that's probably the reason.

I don't know, my dad purchased it about 3-4 months ago. I don't know how any months he purchased either.
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Old 02-13-2013, 04:53 PM   #4
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Default Re: Deluxe box?

View Post Originally Posted by Alicebow09
I don't know, my dad purchased it about 3-4 months ago. I don't know how any months he purchased either.
Huh OK. Do you have an estore account?
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Old 02-13-2013, 05:01 PM   #5
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Default Re: Deluxe box?

View Post Originally Posted by mememe1000
Huh OK. Do you have an estore account?

Yep
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Old 02-13-2013, 05:15 PM   #6
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Default Re: Deluxe box?

View Post Originally Posted by Alicebow09
Yep
OK, log in, go to manage account, then click on order history on your left, then look for the membership purchase, when you find it, click it and it should tell you what length of membership you have. I hope this helps.
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Old 02-13-2013, 05:31 PM   #7
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Default Re: Deluxe box?

View Post Originally Posted by mememe1000
OK, log in, go to manage account, then click on order history on your left, then look for the membership purchase, when you find it, click it and it should tell you what length of membership you have. I hope this helps.
Thank you I'm about to go look!
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Old 02-13-2013, 05:32 PM   #8
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Default Re: Deluxe box?

View Post Originally Posted by Alicebow09
Thank you I'm about to go look!
Great, I hope it works.
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Old 02-13-2013, 10:09 PM   #9
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Default Re: Deluxe box?

hi alicebow99 what everybody else suggested is great but if your deluxe membership does NOT expire this month then you will need to contact ganz about your problem.
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