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Old 03-13-2008, 08:18 PM   #1
Lil Kinz
mummy2emma is an unknown quantity at this point

Exclamation Unanswered: daughter logged her W on her sisters account!

My daughters both bought new Webkinz today and in my one daughters excitement she adopted her new Easter Duck to her her sister's account. Her sister has 11 webkinz on this account. IS THERE ANY WAY TO MOVE JUST ONE WEBKINZ TO ANOTHER ACCOUNT?? My one daughter is just devistated and can't stop crying!! Can anyone help!!??

Thanks so much,

A Mum whose heart is broken for her daughter...

:easter:
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Old 03-13-2008, 08:23 PM   #2
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Default Re: daughter logged her W on her sisters account!

I think there's a way for like 30 days, but you lose the money and stuff (I assume you can kinzpost the PSI and PSF)... I would assume you need to contact customer support ASAP. support@webkinz.com or maybe through the site...
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Old 03-13-2008, 08:50 PM   #3
Lil Kinz
mummy2emma is an unknown quantity at this point

Exclamation Re: daughter logged her W on her sisters account!

Thanks so much for your super quick response! I did some looking around and discovered you can merge accounts within the 30 day limit BUT I was wondering what would happen to my other daughters 11 webkinz when we try to merge just the one (Easter Duck) that my 1st daughter adopted to my 2nd daughters account by accident. Does the whole account (all 12 webkinz) go to my 1st daughter account or can I just transfer the one that was mistakenly adopted? I just don't want to mess up my 2nd daughters webkinz account. This just sounds so confusing - I hope I am making sense!!!

M:easter:
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Old 03-13-2008, 08:52 PM   #4
jristhebest
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Default Re: daughter logged her W on her sisters account!

I don't think you can move a pet to another account. You could try and contact Ganz. If you google Ganz you can find their phone# and email address...I hope this helps.
Old 03-13-2008, 09:25 PM   #5
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Default Re: daughter logged her W on her sisters account!

good luck! i hope you can! i feel so bad for you!
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Old 03-13-2008, 10:43 PM   #6
virgyniaB
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Default Re: daughter logged her W on her sisters account!

View Post Originally Posted by mummy2emma
My daughters both bought new Webkinz today and in my one daughters excitement she adopted her new Easter Duck to her her sister's account. Her sister has 11 webkinz on this account. IS THERE ANY WAY TO MOVE JUST ONE WEBKINZ TO ANOTHER ACCOUNT?? My one daughter is just devistated and can't stop crying!! Can anyone help!!??

Thanks so much,

A Mum whose heart is broken for her daughter...

:easter:
Um... I'd go to GANZ and ask for assistance in the guest book... it worked for me when we wanted to merge two accounts... the just RESET the kinz codes and we re-adopted them onto the right account. Took a while, but it was in the after christmas glitch fest!
the form looks like this:
Click the image to open in full size.

Good Luck!

---------- gynia added 0 Minutes and 45 Seconds later ----------

Just be sure to leave a valid email addy and a day time phone number where they can reach you.

Last edited by gynia; 03-13-2008 at 10:43 PM.. Reason: Automerged Doublepost
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Old 03-14-2008, 01:26 PM   #7
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Default Re: daughter logged her W on her sisters account!

It is probably easier to just buy another duck.
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Old 03-14-2008, 05:30 PM   #8
Lakhesis
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Default Re: daughter logged her W on her sisters account!

I'm pretty sure you can't merge one pet. You merge them all, conjoining both accounts.

Customer Support > Account Issues > Adopted a Pet on the Wrong Account

I want to transfer this newly adopted pet to another account

Separating pets is not something we do in Webkinz World. Once a pet has been adopted onto an account, it cannot be moved, transferred or removed.
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Old 03-14-2008, 05:38 PM   #9
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Default Re: daughter logged her W on her sisters account!

How do you accedentally adopt a webkinz onto another account???
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