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Old 02-18-2009, 11:04 AM   #11
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

Hi everyone,
A special welcome to Webkinz Insider for jack01! Many children are very disappointed about the glitches for almost the past week. It is Spring Break for the kids in many parts of the USA.

Here is a fix to the Daily Kinzcare. Ignore the pictures of the foods given for the week. Click on the "I love my webkinz" oval button. This gives the food for the day and the kinzcash. I hope that helps.

When these programming bugs happen, send them messages through "contact us". There is also a phone number for Ganz customer service. Has anyone tried this?

AuntietoEW
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Old 02-18-2009, 12:33 PM   #12
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

This must be a server issue - I've had the same issues in the past, but on none of my accounts right now. If it were me, I would call Ganz. They are really, really good about calling back when I have had problems in the past. I hope you have the same experience. I would try calling today, as it is Wednesday, and they may be slower today than, say, on a Monday morning. Please update us!
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Old 02-19-2009, 08:33 PM   #13
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

Does anyone know the number? I can't find it because I had it before! Now I cannot even get onto the account! This is SOOO frustrating!
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