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Old 02-18-2009, 01:29 AM   #1
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Question Unanswered: Daily Kinzcare and Daily Events not reset since Sunday!

Has anyone else had problems with the daily kinzcare and daily events not being reset? I have not been able to do them since Sunday. My daily kinzcare won't let me do it this week because I did it all last week. Do you think I should call Ganz? What is there number? I had it, but cannot find it. This is only happening on one of our four accounts. I have changed my password numerous times thinking someone hacked into it, but now looking at the daily kinzcare being still from last week I now think it is on Ganz end.
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Old 02-18-2009, 02:58 AM   #2
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

For the past 5+ days, two of our accounts have been unable to do the Wishing Well, Gem Hunt, Wheel of Wow and, as of Sunday night/Monday morning, they can't do the Daily Kinzcare. From what I have been reading in the different threads on this problem, some have contacted Ganz, who said they are aware of the problem and are "working on it". There were several times tonight where these two accounts weren't able to log into Webkinz, so I was hoping it was because Ganz was resetting the servers (or whatever), but no luck. Don't worry: it isn't your computer, it isn't your cache, it is a problem Ganz is having that is affecting only a portion of their users. The hardest part is trying to explain to a child why their account is the one that isn't working, while they can see their siblings do the things that the system won't allow him to do.
Good luck... and God grant us all patience to wait it out. :-)
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Old 02-18-2009, 03:37 AM   #3
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

i have 2 acounts and i cant do bingo either-says i have -1 ball on 1 and 2 ball accounts and 1 ball on the #3 ball acount-just on 1 account. I cant do some of the hourly activies either-says i have already done that activiity. Thank you for posting-since now i know i am not alone. I am not a child and i find this inability to play annoying at best.
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Old 02-18-2009, 05:29 AM   #4
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

I have nbeen having the same problem too. bingo is -1. cannot do daily activities. and Kinzcare. I am glad I am not the only one having problems.
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Old 02-18-2009, 07:16 AM   #5
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

There sure are a lot of people with that same issue. It is very unfortunate and I really feel for you guys. It is taking them an awfully long time to fix this issue. I have heard of people who have been having the same problem for weeks.

I hope that they fix it soon for you guys. Good Luck!!
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Old 02-18-2009, 08:26 AM   #6
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

I am really tired of is glich, not making much KC these days. NO wishing well, gem hunt, food, wheel of wow, all the hourly activities that we can not do anymore. I wonder if ganz will ever have a glich free month!
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Old 02-18-2009, 08:41 AM   #7
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

It's been a week now. You would think they could fix this in a week.
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Old 02-18-2009, 08:41 AM   #8
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

I'm sorry so many of you are having all of these problems and hopefully it will be resolved in the near future. Not being a programmer I can only imagine the nightmare that it must be to fix one problem only to find that the fix has caused others. Maybe the fates will be kind and smile on the programmers in the next few weeks and the things that we all enjoy doing will work properly again. I have all my fingers and toes crossed.
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Old 02-18-2009, 08:46 AM   #9
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

WOW, I'm sorry to hear that so many are s till having difficulties with the dailies not being reset. It seems very unfair that people's accounts are all affected differently. I wish everyone's account was synked, so we all get the same "glitch" or same "good glitch" at the same time.
I really hope this problem works out for you all, soon! Keep contacting Ganz to keep them aware of the issue and your concerns. It sounds like one of ther servers in particular has the troubles and then need to get on it quickly.
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Old 02-18-2009, 09:57 AM   #10
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Default Re: Daily Kinzcare and Daily Events not reset since Sunday!

I have been having the problem with gem hunt, wheel of wow and all the hourly activities for well over a week. I tried sending an email to Ganz not sure if I did it right. The link from here to contact them sends you to Ganz page with a list of subjects. I put a message in the comments & sugestion area. Is this the correct way to get an email to them about a problem? Could someon let me know how I should be contacting Ganz about a problem? Thanks
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