Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Since GANZ made the change, mine opens immediately after my first log in for that day. After that I don't see any way to get back to KinzCare. If yours doesn't open when you first log in, then there is a problem and after clearing your cache and temporary internet files, it still doesn't open, then you should contact GANZ for them to fix the issue. (Remember, it only opens once per day)
jazzykinz is correct. I have not had an issue with my five accounts the first time I log in. Subsequent logins--they don't appear. I still don't know if I like that or not... I use Internet Explorer...
I don't think it's a glitch, Ganz probally removed it since they made the change that you can just press the 'I love my webkinz' button as it shows up. You shouldn't need that option if they make it pop up. I hope this helps.
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