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Old 03-16-2010, 03:49 PM   #1
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Default Unanswered: cut off screen

My screen on webkinz is cut off. i can only see the top half of my dock and barely a quarter of the ads. What do i do??????!!!!!!???!!!!
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Old 03-16-2010, 08:25 PM   #2
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Default Re: cut off screen

Is this on a netbook?
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Old 03-16-2010, 08:28 PM   #3
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Default Re: cut off screen

On most computers it works if you download the Firefox browser [free from mozilla.com].
You'll be able to pull the screen down and see the rest.

If it's a netbook, like Jennifer said, I think there's a special method you have to follow to get it to work...

Good luck!
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Old 03-17-2010, 05:38 AM   #4
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Default Re: cut off screen

You can also go to the top of your keyboard and push the key that is labeled F11. That brings the image to full screen on some browsers and it may help your problem.
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Old 03-17-2010, 05:46 AM   #5
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Default Re: cut off screen

You may have to change your screen resolution. Are your icons real big? If they are, that is probably what you need to do. To do that, you just need to go to the control panel and change the resolution to 1024 x 768. (Or as close to that as you can get). I hope I helped.
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Old 03-17-2010, 07:08 AM   #6
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Default Re: cut off screen

There should be a scroll bar at the right of your screen (light blue). If you don't want to adjust your screen resolution, you can move that bar up and down to move what you see on the screen. I do this all the time. Blessings
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Old 03-17-2010, 07:48 AM   #7
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Default Re: cut off screen

try using this link to log onto Webkinz instead:

http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0

it will give you a window that you can scroll.
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Old 03-17-2010, 03:40 PM   #8
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Default Re: cut off screen

it's not a netbook and my icons are normal and usually the screen shows upo just fine but what were you saying about changing my screen resolution because my email keeps getting really big and i have to zoom out and things are being a little funky on my cpu.
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Old 03-27-2010, 09:16 AM   #9
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Default Re: cut off screen

I used the link everyone has posted, and it worked fine for awhile, but now it is cut off too. I am using Firefox, and I even updated it to make sure I had the latest version. I can't play in WW at all anymore, and I don't know who to contact. I only have one computer to use, I can't buy a new one just to play with Webkinz (although I am really missing my collie!)
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Old 03-27-2010, 09:57 AM   #10
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Default Re: cut off screen

I use Google Chrome and the same thing happens to me. I simply click the bottom part of the screen and drag it down to make it bigger each time I log into Webkinz World.
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