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Old 09-30-2008, 11:48 AM   #1
Superprincess79
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Question Unanswered: Customer Service

I have been having a problem getting into my room for WEEKS!!!I have called customer support but couldnt speak to anyone, I have e-mailed customer support but now they want me to e-mail them BACK with all this info, I see why they need all this but all this e-mailing back and forth seems like so much work!!Is there a way to just get through to them on the phone?Actually talk to someone?
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Old 09-30-2008, 11:50 AM   #2
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Default Re: Customer Service

if you call and press '0' you are taken to a voice mail message... just leave your name and number... they'll call you back

I have called many days and they usually call back the next day or 2 days...
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Old 09-30-2008, 11:51 AM   #3
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Default Re: Customer Service

Um... i have been though this thing too! I have seen what they need if it didn't work, Like your phone number,and the rest of your info. IS that room inportant?
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Old 09-30-2008, 11:57 AM   #4
Superprincess79
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Default Re: Customer Service

Well the thing is is that I cant get into ANY of my room!!!Most of my items are in there and I havent been able to get to any of my things in weeks!!

---------- SuperPrincess79 added 1 Minutes and 36 Seconds later ----------

Does anyone have the number?I lost it awhile back

Last edited by SuperPrincess79; 09-30-2008 at 11:57 AM.. Reason: Automerged Doublepost
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Old 09-30-2008, 11:57 AM   #5
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Default Re: Customer Service

right at the top of this forum....

1-866-WEBKINZ
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Old 09-30-2008, 12:00 PM   #6
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Default Re: Customer Service

Oh!Thank you so much!!!Wish me luck!!
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Old 09-30-2008, 12:03 PM   #7
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Default Re: Customer Service

Good luck! And thank you Kelly...as always.
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