| 01-15-2008, 07:53 PM || #53 |
everybody knows i'm
Join Date: Dec 2007
| | Re: Customer service??????
I know it seems impossible, but try not to get too upset about problems on the site--all those people who are saying that it's just high traffic are absolutely right. Usually if you log on at a time of day when most people are at work you'll have better luck, or at least that's what I've found. The only problem I've been having lately is with my kinzchat phone not working properly--trying to get my niece's pet over to my house the other day took us about 4 or 5 tries, but once we got it to work, it was as if there was no problem at all.
It's always frustrating when things don't work properly, especially with the prices Ganz charges for some of these items, but the kids really love it, and it's worth it for them.
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