Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 01-15-2008, 05:25 PM   #51
PrincessJulieLynn
Gifted
 
JulieLynn's Avatar
JulieLynn is on a distinguished road

Default Re: Customer service??????

I sent countless emails and phoned customer service twice. 1 prefabricated email is all I got. Awful, awful, awfullllll customer service!
JulieLynn is offline
Sponsored Links
Old 01-15-2008, 06:19 PM   #52
Gifted
 
sunnysong's Avatar
sunnysong is on a distinguished road

Default Re: Customer service??????

I try emailing Ganz but that doesn't always work. here isa phone number you can try.
1 800 724 5902
when they answer ask for WKW customer service
leave a message that you have a "server error".
We did this and they did call back.
Hope this helps.
sunnysong is offline
Old 01-15-2008, 07:53 PM   #53
everybody knows i'm
Gifted
 
shaxpeare's Avatar
shaxpeare is on a distinguished road

Default Re: Customer service??????

I know it seems impossible, but try not to get too upset about problems on the site--all those people who are saying that it's just high traffic are absolutely right. Usually if you log on at a time of day when most people are at work you'll have better luck, or at least that's what I've found. The only problem I've been having lately is with my kinzchat phone not working properly--trying to get my niece's pet over to my house the other day took us about 4 or 5 tries, but once we got it to work, it was as if there was no problem at all.
It's always frustrating when things don't work properly, especially with the prices Ganz charges for some of these items, but the kids really love it, and it's worth it for them.

:wt:
shaxpeare is offline
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 05:59 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts