curio shop, wow and wshop coupon not working

[boarderlander]

Bingoz was also sure I played on Saturday & I hadn't.

Sorry to everyone affected. I wish they would give you free-play coupons to make up for things like this.
I also hate when upgrades occur during the Asian hourlies - those accounts really take hits.

[aug2168]

Make sure you open your dock first and the coupons appear down below.
Then go to WOW and click coupon.
I hope this helps and you get to spin.
Or if it is server ten glitch the glitch gets fixed

[emilynjim]

It happens to me sometime too. Usually it is because I was trying to do it about 12:15am-1:00am Webkinz time. It worked for me the next morning. Just be patient and keep trying it through out the day. Sometimes all it takes is logging out and logging back in again. Good luck.

[Daddyjon]

I also had this problem with the wheel of wow and with my gem hunt. I posted the following on the doug tracker page. I hope your issues are resolved soon as mine have been. See below:

Originally Posted by Prettybowtie

For 3 days now the curio shop is saying that I have already had my turn searching for gems when I havent. What do I do to fix this?

Originally Posted by lemackids

Good Morning prettybowtie,

I have had the same problem for the last 3 days. I have also cleared my cache & restarted my computer, logged in & out like crazy......so no gem search, no wheel spin, no daily activities area allowed. I thought I was the only one, I guess its just a wierd glitch that only a few are lucky enough to get! Im not sure hoe to correct it, but it isnt something that you are doing, there are more of us having this issue! I guess we just have to keep trying & wait...........
Have a great day all!

I have also had this issue on only one account for the past several days. I reported it 2 ways - on the comment section while I was in my account and then by using the customer service section (comments/suggestions) Webkinz.

I got an email Monday afternoon saying they were looking into the situation. I tried my account Tuesday morning - not fixed. I tried Tuesday night, and it was fixed. I hope this helps.