Rare times in local KT. Place your mouse over times and items for time conversions and info.
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That happened to me before. I spent $4000 on an item and I was out the $$ and no item. I wrote to Ganz, with all the info, but nothing has been done to this day about it. good luck hopefully you will get something.
My Sister was buying the egyptian tv for 8995 kinz cash when an error came up and when we clicked the money was gone and no tv.
My mom saw what happened and we went around the site trying different things in the help section which actually we found to be very unhelpful.
Finally my mom after several weeks of trying and paitently waiting for help or answers was told to email firstname.lastname@example.org
She wrote what happened and was given a phone number with a code to put in because their system is automated and does not let calls through and when she talked to a man there he had her explain what happened but he said because she did not know what the error message said he could not give her the tv but he did offer half the money back.
Now we were totally happy to have over 4000 kinzcash back because as you all know how hard it is too earn it and its better than a total loss.......BUT it was totally unfair also because no where does it say that you need to know word for word what the error message said.
And also the error message goes away as soon as you click to see if you got the item or are still on etc.
So for everone to remember:::: IMPORTANT If an error message comes up dont do anything, dont click anything until you write down word for word what it says thats the only way to get your item or kinzcash back.
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