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Old 10-24-2008, 12:08 PM   #1
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Default Unanswered: Curio Shop is locking up my account!

For 2 days now when I click on Curio Shop I get Artie, he says "Good to see you again", and it stops loading. Everything gets locked up. I can't click on anything except log out. Ganz should not have tried to make so many changes at one time. This is really irritating, free travel ticket or not free travel ticket. It's not worth much if it turns out you can't even use it!
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Old 10-24-2008, 12:09 PM   #2
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Default Re: Curio Shop is locking up my account!

I know! I can't do anything because everytime I try to do something in WW now I just get brought back to the newspaper!
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Old 10-24-2008, 12:10 PM   #3
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Default Re: Curio Shop is locking up my account!

mine does this too, sometimes if I click on something else or go to lets say the charm forest or something and then go back to artie it works itself out.

hope that helps!
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Old 10-24-2008, 12:16 PM   #4
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Default Re: Curio Shop is locking up my account!

I have the worst problem with the WW curio shop. gr.. :@
We should all contact webkinz and tell them about our problem!! *points up* Look at the thread pinned up there with the phone number and e-mail address if you want to too!
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Old 10-24-2008, 12:32 PM   #5
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Default Re: Curio Shop is locking up my account!

View Post Originally Posted by Melissa30067
mine does this too, sometimes if I click on something else or go to lets say the charm forest or something and then go back to artie it works itself out.

hope that helps!
I tried that, but it locks up completely. I can't do anything but log out, or wait for WW to log me out. Thanks for the suggestion though.
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Old 10-24-2008, 12:59 PM   #6
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Default Re: Curio Shop is locking up my account!

Click the image to open in full size. O.K. take a breath ...you may have to do a system cleanup then when you load WW again pick your language & when you go to the curio shop wait and give it time to load. it does take 30 seconds or so sometimes. also If your using IE it takes a lot longer to load. mozilla foxfire is much faster, the only thing I use IE for now is to garden (mozilla skips plants & I hate jumping in and out of rooms) & It could take time also because if your dock is over 100 items it has to reload everytime you change "pages" Click the image to open in full size. so just try to go back to the curio shop from your room or activities page. there are many different things to try such as logging out and back in again but you must wait for each page to fully load if you click before it has a chance to complete it gets stuck.

If it does not load to kinzchat, coral cove, tournament arena ...then the server that is providing WW to your particular network may be down.

I do hope this is of some help. Remember- sometimes we must say... Click the image to open in full size.it must have been that Great Pumpkin

!
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Old 10-24-2008, 01:22 PM   #7
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Default Re: Curio Shop is locking up my account!

View Post Originally Posted by a3doglife
Click the image to open in full size. O.K. take a breath ...you may have to do a system cleanup then when you load WW again pick your language & when you go to the curio shop wait and give it time to load. it does take 30 seconds or so sometimes. also If your using IE it takes a lot longer to load. mozilla foxfire is much faster, the only thing I use IE for now is to garden (mozilla skips plants & I hate jumping in and out of rooms) & It could take time also because if your dock is over 100 items it has to reload everytime you change "pages" Click the image to open in full size. so just try to go back to the curio shop from your room or activities page. there are many different things to try such as logging out and back in again but you must wait for each page to fully load if you click before it has a chance to complete it gets stuck.

If it does not load to kinzchat, coral cove, tournament arena ...then the server that is providing WW to your particular network may be down.

I do hope this is of some help. Remember- sometimes we must say... Click the image to open in full size.it must have been that Great Pumpkin !
Thanks for the suggestions. I do use FireFox, but it's still all very slow. Guess I'll have to do the system cleanup, which I hate since I store a lot of passwords, but it's worth a try. Thanks again. Love all your animations!
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Old 10-24-2008, 01:23 PM   #8
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Default Re: Curio Shop is locking up my account!

That didn't happen to me yet and I hope it never does
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Old 10-24-2008, 01:24 PM   #9
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Default Re: Curio Shop is locking up my account!

have you tried a different browser?

sometimes on FF (my fav browser) it will do what you described...

I then try IE and Opera...there are a few more but usually these two work.
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